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The mission of the Uber Global Scaled Solutions (GSS) team is to transform Uber's best ideas into agile, global solutions. GSS partners with product and engineering teams across Uber in order to provide tech-enabled operations solutions. We are driven by a desire to achieve industry-leading efficiency and cost while delivering output of the highest quality.
Job Responsibility:
Work closely with Uber operations program managers to automate tasks using GenAI and other technologies
Manage a team of EXTs - operations and tech - to deliver automation solutions and platforms
Manage engagements with multiple stakeholders (regional teams, vendors, product, engineering) and ensure delivery of the highest quality within the agreed-upon timelines
Collaborate with engineering and product stakeholders to identify areas of synergies
Report the status of programs to our stakeholders, senior management, and cross-functional teams in a clear and concise manner
Manage timelines, deadlines, feature sets, risks, change requests, releases, and track project budget and financial metrics
Requirements:
Undergraduate degree in computer engineering or other technical fields
Demonstrated ability to automate and optimise operations tasks using GenAI and other tech
Technically savvy and able to ramp up on new technologies quickly
Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical individuals
Experience with process design and optimization
Nice to have:
Demonstrated ability to build strong relationships with a wide variety of stakeholders. This role will require you to work with other operations, product, and engineering teams
Self-motivated with a strong affinity for vision setting, strategic problem solving and driving action