Program Manager - Dynamics 365 CE, Power Platform Job at NTT DATA (Nashville)

New

Techno Functional Consultant - ABS

We are seeking an experienced Sr Consultant – AI Business Solutions with deep ex...

Location

Singapore , Singapore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

11+ years of experience in technology consulting with deep expertise across Microsoft enterprise platforms
Proven leadership delivering complex Dynamics 365 solutions, including Customer Engagement (Sales, Customer Service, Field Service, Marketing) and/or Finance & Operations, spanning solution architecture, extension, integration, and lifecycle ownership
Demonstrated experience leading Microsoft CCaaS (Contact Center as a Service) transformations, including Dynamics 365 Customer Service, Omnichannel, Digital Messaging, voice integrations, and large-scale contact centre modernisation programs
Deep expertise in identity and access management, including Entra ID (Azure AD), role-based security models, Conditional Access, MFA, and enterprise security patterns
Experience with Conversational AI and GenAI use cases (NLU, dialog design, summarization, knowledge retrieval)
Integration experience using REST APIs, and enterprise connectors
Familiarity with Azure fundamentals and AI services is preferred

Job Responsibility

Lead strategic Dynamics 365, Copilot, and AI-focused engagements, advising clients on best practices for productivity, security, compliance, and AI adoption
Design and deliver end-to-end solutions across the Dynamics 365 CE and Power Platform with a good understanding of the overall Microsoft stack including basic Dynamics 365 Finance and Operations, Azure and Microsoft 365
Build, and implement Microsoft Copilot and Copilot Studio solutions, including: Custom copilots and conversational experiences
Plugin and connector-based integrations
Grounding copilots with enterprise data and knowledge sources
Design and implement Agentic AI solutions, including: Multi-agent architectures and orchestration patterns
Custom AI agents with reasoning, memory, and tool-use capabilities
Integration of agents with business processes and systems
Go deep into hands-on development, including: Extending Copilot and Power Platform with custom APIs, services, and Azure components
Deliver low-code / no-code solutions using Power Platform, including Power Apps, Power Automate, Dataverse, and Power Pages, while ensuring enterprise-grade security and governance

Fulltime

Principal Technology Consultant, AI Business Solutions

Microsoft Industry Solutions Delivery is a global organization hosting over 6,00...

Location

Australia , Sydney

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 6+ years leadership experience in relevant area of business OR equivalent experience
10+ years of experience in technology consulting, solution architecture, or engineering roles with deep expertise across Microsoft enterprise platforms
Proven leadership delivering complex Dynamics 365 solutions, including Customer Engagement (Sales, Customer Service, Field Service, Marketing) and/or Finance & Operations, spanning solution architecture, extension, integration, and lifecycle ownership
Demonstrated experience leading Microsoft CCaaS (Contact Center as a Service) transformations, including Dynamics 365 Customer Service, Omnichannel, Digital Messaging, voice integrations, and large-scale contact centre modernisation programs
Deep expertise in identity and access management, including Entra ID (Azure AD), role-based security models, Conditional Access, MFA, and enterprise security patterns

Job Responsibility

Lead strategic Dynamics 365, Copilot, and AI-focused engagements, advising clients on best practices for productivity, security, compliance, and AI adoption
Design and deliver end-to-end solutions across the Dynamics 365 CE and Power Platform with a good understanding of the overall Microsoft stack including basic Dynamics 365 Finance and Operations, Azure and Microsoft 365
Architect, build, and implement Microsoft Copilot and Copilot Studio solutions, including: Custom copilots and conversational experiences
Plugin and connector-based integrations
Grounding copilots with enterprise data and knowledge sources
Design and implement Agentic AI solutions, including: Multi-agent architectures and orchestration patterns
Custom AI agents with reasoning, memory, and tool-use capabilities
Integration of agents with business processes and systems
Go deep into hands-on development, including: Pro-code AI agent development (e.g., Python, C#, or JavaScript as appropriate)
Extending Copilot and Power Platform with custom APIs, services, and Azure components

Fulltime

New

FastTrack Solution Architect

As a FastTrack Solution Architect, you ensure partners successfully implement an...

Location

United States , Multiple Locations

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
PL700 certification
Deep domain expertise in at least 2 out of the following 3 workloads: Dynamics 365 CE apps, Power Platform, Copilot Studio
Solid architectural capability across: Business process design
Solution and data architecture
Integration patterns
Security & compliance models
Power Platform + Azure extensibility
CI/CD and environment strategy
AI/agentic design patterns

Job Responsibility

Drive architectural reviews and implementation guidance for assigned partners in FastTrack, ensuring Partner CoE adherence to Success by Design principles
Provide proactive risk identification and mitigation strategies across solution design, data, security, extensibility, and integrations
Guide partners in adopting Microsoft-recommended patterns, capabilities, and AI/agentic features to maximise value
Support go-live readiness by validating solution completeness, testing strategies, performance planning, and operational readiness
Enable partners through clear design feedback, pattern recommendations, and coaching to improve quality and self‑sufficiency
Provide deep expertise across Dynamics 365 CE apps, Power Platform, Microsoft Copilot Studio, and solution architecture
Review solution blueprints, functional and technical designs, and validate alignment with product capabilities
Identify design gaps and propose viable alternative patterns using out‑of‑the‑box capabilities and compliant extensions
Advise on data strategy, integrations, security models, environment planning, CI/CD practices, and agentic experiences
Contribute reference architectures, reusable design patterns, and implementation guidance used across FastTrack

Fulltime

D365 Senior Technical Consultant

As a Senior Technical Consultant in Business Applications D365 CE, you’ll provid...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Expert knowledge of Dynamics 365 CE and Microsoft Power Platform (Dataverse, Power Apps, Power Automate, Copilot Studio, Power Pages, AI Builder)
Strong programming skills in C#, Java/TypeScript, PowerFX, and familiarity with complementary languages (Liquid, React, PCF Controls)
Proficiency in Azure services (storage, identity, security, messaging, monitoring) and DevOps practices (CI/CD pipelines, source control, automated testing)
Experience delivering complex integrations, data migrations, automation, and co-development strategies
Ability to produce clear technical documentation and implement secure, scalable, and cost-effective solutions
Solid understanding of Agile and Waterfall methodologies, backlog management, and estimation using Azure DevOps
Skilled in stakeholder communication, mentoring, and guiding technical/non-technical audiences
Knowledge of ALM best practices, Success by Design, Catalyst frameworks, and Modern Workplace/M365
Strong business, commercial, and technical acumen to deliver high-quality solutions aligned with project goals

Job Responsibility

Build trust and confidence with stakeholders through strong technical expertise and collaboration
Deliver technical solutions that meet design and acceptance criteria, including integration, automation, data migration, and coding
Lead technical design sessions, demonstrations, and training
Apply deep knowledge of D365 CE apps, Power Platform (Power Pages, Copilot Studio, Power Apps), and Azure components
Design, build, test, and document Power Automate Flows, Logic Apps, Azure Functions, and custom code across multiple languages
Define and execute automated testing and implement CI/CD pipelines in Azure DevOps
Govern coding standards, source control, deployment, and IT change best practices
Design and implement strategies for data migration, integration, and environments
Stay current on D365, Power Platform, and Azure developments, advising on cost-benefit decisions
Challenge stakeholders to ensure secure, scalable, and compliant solutions aligned with project goals

What we offer

25 days’ holiday, plus you can buy up to 5 more days
Birthday off
An extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match and 4 x life assurance
Flexible working and work from anywhere for up to 30 days per year (some exceptions)
Maternity: 16 weeks’ full pay
Paternity: 3 weeks’ full pay

Fulltime

New

Technical Program Manager

The Technical Program Manager in NTT DATA’s Microsoft Practice leads multi‑works...

Location

United States , Houston

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10–15+ years of experience in program/project management within Microsoft Dynamics & Power Platform projects
Proven leadership in Agile delivery for Microsoft Dynamics 365 CRM projects
Strong stakeholder and client‑facing skills
ability to influence across architecture, product, engineering, and business teams
Experience with Jira, Confluence, Azure DevOps, and enterprise delivery tools
Bachelor’s degree required
advanced degree preferred

Job Responsibility

Lead Microsoft Dynamics 365 CRM Agile programs, coach teams, establish product‑oriented delivery models, and influence architecture, roadmap, and cross‑team strategy
Drive discovery and requirement‑gathering with business stakeholders, product owners, and BAs
ensure proper resource alignment
Manage sprint planning, backlog health, resource allocation, estimates/story points, schedules, tasks, and risks
Govern SDLC reviews: project/test plans, requirements, InfoSec, code, SIT/UAT
ensure all artifacts meet organizational standards
Ensure delivery of all core project documentation: Project Plan, User Stories, Test Assets, Release/Sanity summaries, Support guides, and regular status reports
Oversee release/deployment activities and compliance with change governance
Validate readiness against acceptance criteria — quality, environment, training/support, risk, roll‑back plans
Secure QA, UAT, and Business sign‑offs

Fulltime

Microsoft Dynamics 365 CRM Architect

The Microsoft Dynamics 365 CRM Architect role involves designing and implementin...

Location

Canada , Remote

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
10+ Years of Experience in Dynamics 365 CE/CRM Solution Design and development with a focus on Sales
8+ Years Development experience in Azure and a basic Web stack (.Net, C#, HTML, CSS, JavaScript) is required
8+ Years Experience in creating Plugins, Workflows and Custom Actions
8+ Years Experience in customizations and integrations within the rest of Microsoft Ecosystem
8+ Years Experience in large-scale enterprise applications and design patterns
Able to develop technical documentation and presentations and explain the benefits of designed solutions to stakeholders
Able to make decisions on architectural design and analyze the impact on cost, performance, reliability and other KPIs
Able to identify the strengths and weaknesses of designed solutions
Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions

Job Responsibility

Architecting and designing solutions focusing on the design, develop, and implement advanced customizations and integrations within Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform
Work closely with business stakeholders to deliver high-quality solutions that align with business needs while following industry best practices
Design and architect new cloud-oriented solutions on Microsoft Dynamics 365 Sales Module
Perform feasibility assessments, planning, testing and technical documentation for our implementation teams on the Microsoft Dynamics platform
Review business, functional and technical requirements and translate these into technical solutions
Lead technical delivery of Dynamics implementations including security, integration, data migration and other solution components, while ensuring that application and solution design best practices are followed
Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team
Document, maintain and update governance documentation and best practices
Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven)
Design and implement data integrations using Azure Logic Apps, Azure Functions, REST APIs, and custom connectors

Fulltime

Solution Architect

Microsoft is a company where innovators converge to collaborate, envision transf...

Location

United States , Redmond

Salary:

100600.00 - 199000.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 3+ years experience in technical program/product management, coding, software development/delivery work OR equivalent experience
2+ years of customer-facing experience
Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 5+ years experience in technical program/product management, coding, software development/delivery work or internship experience OR equivalent experience
3+ years of customer-facing experience
3 years of demonstrated hands-on work experience in Generative and Agentic AI, software development or software delivery business
Hands-on with Microsoft Dynamics 365 Solutions and Copilot Studio (Although not mandatory) technologies and areas: Dynamics 365 CE, Dataverse
Microsoft Copilot Studio (MCS)/ Power Virtual Agents/AI Builder, Axure AI Bot Service
Power Platform governance, security, and administration
Power Platform Application Lifecycle Management
Power Platform no-code, low-code, and pro-dev extensibility patterns

Job Responsibility

Be the technical expert on the ground with the customer team to increase confidence in the product capabilities & drive product and AI agent adoption
Own the relationships with multiple stakeholders within the customer accounts (ranging from senior leadership to architects & partners) to drive adoption & unblock issues
Communicate effectively to keep all the stakeholders (internal Microsoft & customer) informed of the progress of the engagement, issues, blockers, successes, and impact to drive adoption & realize value
Deeply understand the technical challenges, constraints and blockers faced by customers and provide recommendations for solving these challenges by suggesting multiple solutions and workarounds along with pros and cons for each approach, to enable the customer / partner team to successfully deploy solutions in production
Influence various product team owners to prioritize product features that are blocking customer scenarios by sharing feedback, explaining customer context & importance, effective communication and by leveraging senior leadership escalation, as necessary
Be the bridge between engineering & customer teams and own action items from customer engagements and drive them to completion by sharing regular updates to all the stakeholders, identifying the right owners for each action item, and regularly following up with the owners to completion
Be on the lookout for success stories & opportunities within customer organizations to uncover the human truth behind adoption & celebrate success

Fulltime

Dynamics 365 CE & Power Platform (Technical) Solution Architect

As a Dynamics 365 CE & Power Platform Technical Solution Architect, you will des...

Location

Netherlands , Amsterdam

Salary:

Not provided

HSO

Expiration Date

Until further notice

Requirements

University degree preferably in Business Administration, Management, Computer Science, Information Science or a comparable education
At least 8 years of CRM experience – Microsoft Dynamics 365 CE or earlier versions of Dynamics CRM preferably
Experience as an architect on at least 4 international end-to-end CRM implementations – preferable with intercontinental rollouts
Adept at Business Requirement Analysis and Architecture Design
Good written and verbal communication skills
Strong understanding of the concepts of modern technology
Expert level in Microsoft D365 ecosystem and suite of solutions
Broad understanding of all the elements of the Microsoft technology platform
Preferred pre-sales experience
Excellent presentation and demonstration skills

Job Responsibility

Conducting envisioning discovery workshops and architecture design workshops
Making technology choices aligned with architectural requirements
Preparing and defining architecture designs, guiding business transformation and business-value approach
Providing proactive support in program/project delivery, anticipating issues and working alongside the delivery teams
Understanding the customer's operational landscape and leveraging it for architecture validation
Staying informed about evolving business technology trends to shape long-term strategic roadmaps and the feasibility of these in supporting our customers
Optimizing business processes for greater efficiency and effective technology deployment
Undertaking business process design and documentation
Facilitating agile, innovative projects alongside the main program
Developing and updating internal tools and best practices for the Project team

What we offer

Development and growth
Fun and success
International project exposure
Freedom and responsibility

Fulltime

Program Manager - Dynamics 365 CE, Power Platform

NTT DATA

Location:
United States , Nashville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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