CrawlJobs Logo

Program Manager - Courier Support

uber.com Logo

Uber

Location Icon

Location:
United States , New York

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

106000.00 - 118000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Program Manager, Courier Support sits within the Global Programs (GP) organization within CommOps, Uber's team responsible for defining and delivering effective, scalable customer support. In this role, you will help execute and scale how Uber supports Courier customers across a fast-growing global business. You will work closely with cross-functional partners across Product, Operations, Engineering and CommOps to design and deliver support programs that improve the courier experience, enable product growth, and support Mobility business goals.

Job Responsibility:

  • Support the design, launch, and scaling of Courier support programs that improve the customer support experience and drive measurable operational impact
  • Own defined program components or workstreams within larger global initiatives, managing timelines, dependencies, and deliverables
  • Translate strategic direction into clear execution plans, processes, and documentation
  • Track program performance using data and help identify opportunities for iteration and improvement
  • Support support readiness for Courier product launches and feature enhancements, partnering closely with Product, Engineering, and Operations
  • Help ensure support teams are prepared with the right knowledge, workflows, and tools ahead of launches
  • Assist in identifying gaps in existing support experiences and contribute to solutions that improve quality, efficiency, and consistency
  • Coordinate with stakeholders to ensure new initiatives align with CommOps standards and global strategy

Requirements:

  • 3+ years of Program Management OR related industry experience in logistics or tech and 5+ years of total professional experience
  • Experience supporting the design, launch, and scaling of programs or initiatives, from planning through execution, including exposure to multi-region or global projects
  • Ability to create clear, structured communications and presentations that summarize insights, progress, and recommendations for partners and managers
  • Comfort analyzing and drawing conclusions from data, including experience working with tools such as Microsoft Excel, Google Sheets, SQL, or similar analytics tools
  • Experience building or contributing to reports or dashboards using data visualization tools (e.g., Tableau or similar platforms) to communicate business insights
  • Exposure to customer experience, customer support, or operations work, with interest in how support programs are designed and scaled
  • Experience helping document, standardize, or operationalize processes and best practices across teams or stakeholders
  • Interest in or experience working at the intersection of digital and physical experiences, particularly in logistics, delivery, mobility, or other on-demand platforms
  • Familiarity with or interest in support technology and tooling, including opportunities to improve efficiency through automation or AI-driven solutions
What we offer:
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Uber - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Program Manager - Courier Support

Administrative Coordinator

Our downtown Montreal client, a well-established public foundation, is seeking a...
Location
Location
Canada , Montreal
Salary
Salary:
60000.00 - 80000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
February 16, 2026
Flip Icon
Requirements
Requirements
  • Relevant post-secondary education
  • 3 to 5 years of experience in administrative support and coordination
  • Experience in office management
  • Bilingual with excellent proficiency in both written and spoken French and English
  • Advanced knowledge of MS Office, including Outlook, Word, and Excel
  • Ability to learn database fundamentals (Salesforce)
  • Excellent interpersonal skills
  • Attention to detail
  • Knowledge of accounting and proficiency with accounting software
  • Ability to meet deadlines and complete tasks in a timely manner
Job Responsibility
Job Responsibility
  • Perform administrative tasks (e.g., accounting, financial statements), manage budgets, mail and couriers, correspondence, office supplies, meeting scheduling, etc.
  • Organize Board of Directors meetings and all other meetings, and handle logistics (email invitations, printing and sending documents, etc.)
  • Ensure appropriate follow-ups with Foundation directors
  • Update annual forms (government, business registrar)
  • Act as a point of contact for internal and external partners and attend certain events
  • Support the President's Executive Assistant with the Foundation's accounting
  • Manage the timely implementation and content updates of the Foundation's website
  • Establish and maintain filing systems
  • Perform all other related duties as required
  • Plan and coordinate annual meetings with university advisory committees
What we offer
What we offer
  • Permanent, full-time position
  • Great, close-knit team
  • Easy access to public transit (downtown Montreal)
  • Competitive salary
  • Fulltime
!
Read More
Arrow Right

Program Coordinator

Support Account Team for Successful Project Delivery. Provide team members with ...
Location
Location
India , Remote; Hyderabad; Bengaluru
Salary
Salary:
Not provided
parexel.com Logo
Parexel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Competent in the use of Word (Advanced), PowerPoint (Advanced), Excel (Advanced), Outlook (Advanced) and Reference Manager (Intermediate) and sound knowledge of databases (eg, Access)
  • Ability to source information using the Internet and other media
  • Confident processing financial information and trackers under the guidance of Manager
  • A confident self-starter who is capable of knowing how best to action/respond to specific requests and information received from a variety of external and internal sources
  • Strong interpersonal and communications skills, including ability to compose own correspondence to agree professional standard
  • Excellent organizational and multi-tasking skills, with the ability to coordinate several projects at different stages, meeting strict deadlines and follow-up proactively
  • effective time management
  • Accuracy and attention to detail
  • Team player with client-focused approach
  • Motivated, proactive, flexible approach, with ability to follow tasks to completion
Job Responsibility
Job Responsibility
  • Support Account Team for Successful Project Delivery
  • Provide team members with skilled support in the implementation and management of specified projects within agreed time schedules and budgets
  • Proactively maintain and circulate project tracking and status reports, internally (including liaison with the studio) and externally
  • Set up and maintain accurate project information on all tracking tools (internal and external)
  • Set-up project (status reports, tracking documents, document naming convention) and project codes
  • Prepare project kick off materials, including creating project job sheet
  • Raise purchase orders for all external services (ICs) as per standard processes and procedures with authorization by an appropriate signatory
  • track payments
  • Generate appropriate correspondence when seeking permission to reproduce illustrations/figures
  • Undertake ordering of Journal/British Library held references
What we offer
What we offer
  • Benefits vary by country, but Parexel is passionate about our team’s overall wellness
  • We believe that investing in your professional and personal development is an investment in Parexel, and we want to help you realize your full potential and career
Read More
Arrow Right

Facility Security Engineer

Astrion is seeking a Facility Security Engineer to join our team in Colorado Spr...
Location
Location
United States , Colorado Springs
Salary
Salary:
120000.00 - 160000.00 USD / Year
astrion.us Logo
Astrion
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10-12 years total experience
  • Minimum 5-7 years’ experience with SCI or SAP programs
  • Minimum of 3 years’ relevant experience with SAP programs
  • Minimum 3 years’ experience maintaining physical security program
  • In-depth knowledge of Intelligence Community Directive (ICD) 705 and its technical specifications for the design, construction, and accreditation of Sensitive Compartmented Information Facilities (SCIFs)
  • Familiarity with the National Industrial Security Program Operating Manual (NISPOM) and 32 CFR Part 117
  • Experience with personnel security, including managing SCI indoctrination, processing clearances, and conducting security briefings
  • Knowledge of procedures for handling and protecting classified material
  • A thorough understanding of TEMPEST standards and countermeasures
  • Must be familiar with security policy/manuals and the appropriate ICDs, DOD Manuals and other guiding policy documents
Job Responsibility
Job Responsibility
  • Provide multi-disciplined security support to a customer’s facility and organization
  • Provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities
  • Provide multi-disciplinary security support, including specialized analytical/program protection support
  • Act as the Government SAP Security Officer when needed
  • 705 Security Compliance Management: implementation, management, and continuous monitoring of security controls within our Sensitive Compartmented Information Facilities (SCIFs)
  • Clearance management for the full lifecycle of security clearances for Program cleared personnel
  • Implementing and managing tempest accreditation and maintaining countermeasures against compromising emanations from electronic equipment
  • Classification reviews of inbound and outbound correspondence
  • Assist in the maintenance of a document accountability database and associated correspondence
  • Processing inbound and outbound classified mail and receipt records
What we offer
What we offer
  • Competitive salaries
  • Continuing education assistance
  • Professional development
  • Multiple healthcare benefits package options
  • 401K with employer matching
  • Competitive time off policy along with a federally recognized holiday schedule
Read More
Arrow Right

Director of Patient Transportation and Observation

The Director of Patient Transportation and Observation leads and manages both pa...
Location
Location
United States , COLUMBIA
Salary
Salary:
65000.00 - 75000.00 USD / Year
crothall.com Logo
Crothall Healthcare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Four-year college degree in business, healthcare administration, hospitality management, business, or a related field required
  • equivalent relevant experience considered
  • Previous healthcare experience or relevant management experience preferred
  • Experience managing frontline associates in healthcare, hospitality, or similar service-oriented industries required
  • Strong customer service background and demonstrated relationship management experience
  • Proven ability to motivate and inspire team members to optimize performance and effectively execute the department’s business model
  • Accountability for managing non-complex labor budgets and supporting financial performance goals
  • Strong organizational, analytical, and time management skills with the ability to balance competing priorities
  • Effective problem-solving and decision-making skills, especially in high-volume or time-sensitive situations
  • Public speaking and presentation abilities for client interaction, leadership communication, and staff engagement
Job Responsibility
Job Responsibility
  • Plan, organize, and direct departmental functions, setting clear standards for performance, compliance, and service quality
  • Lead, train, and develop supervisors and frontline associates — including transporters, patient observers, dispatchers, and related personnel — fostering engagement and continuous improvement
  • Coordinate closely with nursing, clinical, and support departments to ensure alignment of transport and observation services with patient care needs and hospital objectives
  • Oversee the accuracy and timeliness of data, reporting, and communication between departmental staff and clinical teams
  • Maintain financial accountability, including the preparation, monitoring, and analysis of departmental budgets
  • ensure operations remain within established labor and expense targets
  • Monitor departmental performance metrics
  • analyze operational data to identify trends, drive efficiency, and implement improvements
  • Ensure compliance with all applicable regulations, including Federal, State, JCAHO, OSHA, and CDC requirements
  • Develop and maintain strong relationships with hospital leadership, clinical partners, and clients to ensure satisfaction, responsiveness, and alignment of service priorities
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Fulltime
Read More
Arrow Right

Community Associate

As a Community Associate, you'll be the primary point of contact for the Communi...
Location
Location
United States of America , New York
Salary
Salary:
23.00 - 25.00 USD / Hour
wework.com Logo
WeWork
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College graduate with a four-year degree preferred, but not required
  • 1+ years of hospitality experience
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork’s mission and values
  • Proficient in basic computer skills
Job Responsibility
Job Responsibility
  • Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
  • Ensure that your building is fully operational and processes are running efficiently
  • Drive growth and promotion of WeWork-provided service offerings
  • Take direction from the Community Lead and the Community Manager to support the Community Team as necessary
  • Front Desk Management: Cover the front desk, greet members and guests, manage guest sign-in, build relationships, anticipate member needs, manage building forms, keep desk clean, notify members of deliveries, answer questions
  • Events and Membership Engagement: Provide feedback on programming, celebrate members’ successes, promote events, ensure operational requirements for events, input member notes, connect members, recommend local services, engage on member network, explain policies, manage music and broadcasts
  • Building Operations and Management: Process and organize mail, issue posts, keep mailroom clean, manage 'Return to Sender' mail, manage courier parcels, resolve lost packages, explain mail policies, manage keys and keycards, know emergency equipment, provide support for coffee machine
What we offer
What we offer
  • 20 days of PTO
  • approximately 13 paid holidays
  • 80 hours of paid sick time per full calendar year
  • 16 weeks paid parental leave
  • competitive healthcare benefits
  • 401k plan
  • life and AD&D insurance
  • eligible to participate in an incentive plan
  • Fulltime
Read More
Arrow Right

Senior Security Assistant

Astrion has an exciting opportunity for a Senior Security Assistant located at t...
Location
Location
United States , Dayton
Salary
Salary:
75000.00 - 85000.00 USD / Year
astrion.us Logo
Astrion
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be a US citizen
  • Must have be able to maintain a Top Secret Level Clearance
  • Minimum SFPC or equivalent experience
Job Responsibility
Job Responsibility
  • Provide support to C3BM Security Team in managing daily tactical level personnel security actions
  • Collateral, SAP and SCI in- and out-processing
  • Security system data management
  • Monthly reporting development
  • Visit access requests
  • Facilitating indoctrinations
  • Clearance update process actions and tracking
  • Assisting in delivering and tracking security education and awareness
  • Supporting inspections SAVs and Reviews
  • Provide technical advice and security support to multiple collateral programs and, where specifically called for, SCI programs within the directorate
What we offer
What we offer
  • Competitive salaries
  • Continuing education assistance
  • Professional development
  • Multiple healthcare benefits package options
  • 401K with employer matching
  • Competitive time off policy along with a federally recognized holiday schedule
Read More
Arrow Right

Community Associate

As a Community Associate, you'll be the primary point of contact for the Communi...
Location
Location
United States of America , Chicago
Salary
Salary:
21.00 - 23.00 USD / Hour
wework.com Logo
WeWork
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College graduate with a four-year degree preferred, but not required
  • 1+ years of hospitality experience
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork’s mission and values
  • Proficient in basic computer skills
Job Responsibility
Job Responsibility
  • Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
  • Ensure that your building is fully operational and processes are running efficiently
  • Drive growth and promotion of WeWork-provided service offerings
  • Take direction from the Community Lead and the Community Manager to support the Community Team as necessary
  • Front Desk Management: Cover the front desk, greet members and guests, manage guest sign-in, build relationships, anticipate member needs, manage building forms, keep desk clean, notify members of deliveries, answer member questions
  • Events and Membership Engagement: Provide feedback on programming, celebrate member milestones, promote events, ensure operational requirements for events, input member notes, connect members, recommend local services, engage on member network, explain policies, manage building ambiance, send broadcasts
  • Building Operations and Management: Process and organize mail, issue posts, maintain mailroom, handle returned mail, manage courier parcels, resolve lost packages, explain mail policies, manage keys and keycards, know emergency equipment, provide coffee machine support
What we offer
What we offer
  • 20 days of PTO
  • approximately 13 paid holidays
  • 80 hours of paid sick time per full calendar year
  • 16 weeks paid parental leave
  • competitive healthcare benefits
  • 401k plan
  • life and AD&D insurance
  • eligibility to participate in an incentive plan
  • Fulltime
Read More
Arrow Right

Community Associate

As a Community Associate, you'll be the primary point of contact for the Communi...
Location
Location
United States of America , San Francisco
Salary
Salary:
24.00 - 26.00 USD / Hour
wework.com Logo
WeWork
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College graduate with a four-year degree preferred, but not required
  • 1+ years of hospitality experience
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork’s mission and values
  • Proficient in basic computer skills
Job Responsibility
Job Responsibility
  • Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
  • Ensure that your building is fully operational and processes are running efficiently
  • Drive growth and promotion of WeWork-provided service offerings
  • Take direction from the Community Lead and the Community Manager to support the Community Team as necessary
  • Front Desk Management: Cover the front desk, greet members and guests, manage guest sign-in, learn member names, anticipate member needs, manage building forms, keep desk clean, notify members of deliveries, answer member questions
  • Events and Membership Engagement: Provide feedback on programming, celebrate member milestones, promote events, ensure operational requirements for events, input member notes, connect members, recommend local services, engage on member network, explain policies, manage music and broadcasts
  • Building Operations and Management: Process and organize mail, issue posts, organize mailroom, handle 'Return to Sender' mail, manage courier parcels, resolve lost packages, explain mail policies, manage keys and keycards, know emergency equipment, provide support for coffee machine
What we offer
What we offer
  • 20 days of PTO
  • approximately 13 paid holidays
  • 80 hours of paid sick time per full calendar year
  • 16 weeks paid parental leave
  • competitive healthcare benefits
  • 401k plan
  • life and AD&D insurance
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy