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Cleveland-Cliffs Tooling and Stamping has an immediate opportunity for a Program Manager Corporate Business Development in our Novi Michigan Office. The Program Manager Corporate Business Development will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client and the customer. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry and customer trends. The Program Manager Corporate Business Development is responsible for the identification and development of new strategic customers that align with Cleveland Cliffs core values.
Job Responsibility:
Act as a point of contact for clients
Build long-lasting, mutually beneficial relationships with contacts
Find products which best fit the individual needs of the client and the customer
Aid internal departments by collecting information (e.g., sales leads, testimonials)
Assist in processing and analysis of client data and complaints
Identify industry and customer trends
Identify and develop new strategic customers that align with Cleveland Cliffs core values
Identifying and developing new key customers
Developing opportunities with customers
Requirements:
Exceptional communication, computer, and problem-solving skills
Resourceful, analytical, adaptable, and organized
Ability to build rapport with clients
Prior experience
Self-motivated
Ability to thrive in a fast-paced work environment