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Program Manager - Senior Lead

https://www.citi.com/ Logo

Citi

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Location:
Ireland, Dublin

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Program Manager - Senior Lead is a strategic project management professional who closely follows latest trends and adapts them for application to their role and the business. This position is responsible for a broad book of work for the Tax Information Reporting function in support of multiple businesses. The book of work encompasses regulatory, business-driven and process improvement projects.

Job Responsibility:

  • Support planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
  • Identify stakeholders and key organizations and build and manage relationships
  • Direct the creation of multiple programs of work and manage their alignment to operations and business goals
  • Lead the facilitation, coordination, and arbitration of cross-functional activities within/across programs and with senior management
  • Lead the identification and drive resolution of issues, including those outside established programs of work
  • Work with stakeholders to ensure program scope definition meets defined objectives
  • Work with the Program Sponsor to ensure business case/cost-benefit analysis is in line with business objectives
  • Drive adherence to program and project processes, procedures, methods, and standards for program and project delivery
  • Assist the program team in negotiating for resources owned by other departments in order ensure the program can be completed
  • Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
  • Direct the identification of risks that impact program delivery and ensure mitigation strategies are developed and executed when necessary
  • Apply comprehensive understanding of concepts and procedures within own area and knowledge of other areas to resolve issues that have impact beyond own area
  • Ensure creation, approval and maintenance of various project and program artefacts including plan and charter, benefits management plan, stakeholder management plan, risks and issues log, etc
  • Ensure program/project plans meet business needs as described in the scope and initiation documents
  • Ensure all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly
  • Coordinate funding approvals and ensure all areas of the program are appropriately resourced
  • Maintain appropriate staffing requirements to meet operational needs
  • Escalate program risks to the Program Director, or Program Sponsor, when appropriate
  • Apply sound ethical judgment regarding personal behavior, conduct and business practices

Requirements:

  • Extensive relevant experience managing projects/programs
  • PMP or equivalent professional qualification preferred
  • Excellent interpersonal relationship skills with ability to influence and negotiate with stakeholders
  • Critical thinking and problem-solving skills
  • Should demonstrate a commitment to quality and attention to detail
  • Bachelor’s/University degree or equivalent experience, potentially Masters degree
What we offer:
  • Competitive base salary (annually reviewed)
  • Hybrid working model (up to 2 days working at home per week)
  • Additional benefits that support well-being, living well, and saving well

Additional Information:

Job Posted:
July 05, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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