Program Manager – Genesys Migration Jobs

IVR Automation Test Engineer

IVR Automation Test Engineer positions! Permanent Position / Direct Hire!

Location

United States , Cincinnati

Salary:

92290.00 USD / Year

SAR Tech

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or related technical field
Ability to work in a project driven environment
Experience or desire to work in an agile environment

Job Responsibility

Design, build, and support production monitoring and regression testing for IVR applications utilizing Empirix Hammer
Use VB Script, Dynamic Speech Recognition, Data tables in Empirix hammer to develop scripts for IVR and CTI applications
Requirement Gathering, Business Process Flow, Functional Process Flow, Business Process Modeling, Business Process Re-engineering, Business Change Management, Transaction Processing, Documenting Enhancement Requests with a keen awareness of developer needs and end-users and able to deal with clients efficiently
Manage numerous teams migrating from Waterfall to Scrum life cycles
Conduct Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing
Documentation in the form of Artifacts and Specs. Create industry standard documents such as BRDs, FSDs, User Stories and Use Case specs
Write good User Stories, Story Slicing, Backlog Grooming, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective
Provide production support to end users of the web based application
Develop, maintain and execute manual test cases and test scripts
Participate in design meetings, manual test of program changes, creation and development of comprehensive test strategies

Fulltime

RegInsight / Local Regulatory Reporting Centralized Team Analyst

Citi is hiring a Centralized Team Analyst to support RegInsight implementation f...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-6 years of work experience in accounting (IFRS, local or US GAAP), financial reporting/auditing role
prior experience in regulatory reporting role is an advantage
financial product knowledge
strong planning & organizational skills
efficient and effective time management
fluent English knowledge
professional communication & interpersonal skills
excellent analytical skills
advanced MS Excel knowledge
university/college degree in finance/accounting/IT

Job Responsibility

Review local regulatory reports across the region to identify common reports and set up standards for classification
identify and analyze country’s critical data elements and attributes for LRR
perform data quality review in particular for data coming from systems other than Genesis
help to resolve data issues by interacting with multiple functions like country Finance, FRSS and Global Data Services teams
liaise with country Finance SMEs, Technology colleagues of GFTS, and other relevant parties to write LRR rules in Rule Harmony for countries
assist country to design and perform UAT and parallel testing
support countries to implement other LRR projects e.g. Local RWA Optima RegInsight Implementation program
assist countries to institutionalize global LRR Governance standards and processes for issue tracking and reporting, GRITT maintenance, and to facilitate oversight
perform on-going review, e.g. EUCs, to help standardize and optimize current LRR processes to increase efficiency and enhance controls
support RegInsight LRR change management activities

What we offer

Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling
expanded paid parental leave policy
resources for financial well-being and future planning
access to learning and development resources
generous paid time-off packages
volunteering resources and tools

Fulltime

New

Customer support coordinator

The primary responsibility of the Customer Experience Specialist is coordination...

Location

India , Pune

Salary:

Not provided

Randstad

Expiration Date

January 09, 2026

Requirements

Experience: 0-3 years

Job Responsibility

Manage customer loyalty mailbox
Perform daily, weekly and monthly checks as required to keep the survey system active
Maintaining and regular check of records of the customer centre
Discuss with champions on local issues to support them with customer engagement
Prepare necessary reports and send it to the respective divisions/ people
Monitor all expenditures of the CEM Hub and maintain records
Coordinate with vendor for smooth functioning of the tools and processes
Approvals, Submission of vendor invoices to Finance team and handling payment related queries from vendors
Ensure that all financial records for the team are up to date: Monthly/Quarterly Invoices that need to be raised for projects and the Division cost reports. Preparing required documentation required for ACBS Finance once payments are received
Manage, monitor and record purchase related activities

Fulltime

New

Customer Services Executive

This is a field-based role that involves extensive travel within designated area...

Location

India , Kochi

Salary:

Not provided

Randstad

Expiration Date

February 16, 2026

Requirements

Enthusiastic
Detail-oriented
Fresh graduates or anyone looking to start their career
Ability to travel extensively within designated areas
Ability to use digital tools (e.g., tablets/smartphones)
Ability to interact politely and clearly with the public
Ability to complete work within set daily targets and deadlines
Adherence to company policies, safety protocols, and ethical data collection standards

Job Responsibility

Field Quality Check (QC): Independently visit homes and establishments within assigned areas of Kochi to verify the accuracy of previously collected survey data regarding water connections
Use provided digital tools to compare reported data with on-the-ground reality
Verify crucial details such as connection status, meter readings, property details, and consumer information
Data Updation: Collect any missing or updated information directly from residents or property owners on-site
Accurately record and input all verified and updated data into the company's system in real-time or soon after the visit
Customer Interaction: Serve as a professional representative of the company, interacting politely and clearly explaining the purpose of the visit to residents
Address basic customer queries related to the survey process or data collection with clarity and patience
Reporting & Compliance: Ensure all fieldwork is completed within set daily targets and deadlines
Submit daily reports detailing work progress, QC findings, and any challenges encountered in the field
Adhere strictly to company policies, safety protocols, and ethical data collection standards

What we offer

Training will be provided

Fulltime

New

Product Engineer Intern

We’re looking for an Product Engineer Intern to join our newly formed R&D squad....

Location

France , Paris

Salary:

1300.00 - 1500.00 EUR / Month

Beamy

Expiration Date

Until further notice

Requirements

You're french speaking (native)
You are in Bac +4 or Bac +5 of engineering school (Ecole Polytechnique, Télécom Paris, Centrale Supélec…)
You thrive in uncertain, exploratory environments and enjoy solving open-ended problems. Brain-teasers don’t frighten you
You’re a fast learner who enjoys picking up new tools, languages, and methodologies.
You love rapid prototyping and can balance speed with technical rigor.
You enjoy working with data, AI, software eng. and tech in its globality to create impactful features in our product
You want to join an innovative and fast growing company that aims at climbing mountains

Job Responsibility

Prototype and validate new ideas: Develop quick, functional proofs of concept to test innovative product features.
Use cutting edge techs: Apply AI, NLP, and automation to enrich our 50K+ SaaS catalog and improve detection accuracy or behaviours triggers in our extension
Explore new interaction paradigms: Develop new ways for our users to interact with our web browser extension, via AI, contextual notifications etc
Extract insights from massive datasets: Work with our data stack (BigQuery, dbt, python) to identify patterns and trends in SaaS usage across large enterprises.
Balance speed & quality: Deliver POCs quickly while ensuring a smooth handoff to the core engineering team for productionization.
End-to-end prototyping: From ideation and research to developing MVPs and testing feasibility.
Exploration roadmap: Work closely with product and leadership to identify promising innovation areas.
Technical decision-making: Choose the right tools and architectures to validate hypotheses efficiently.
Cross-team collaboration: Share insights with engineering, data, and product teams to inform long-term strategy.

What we offer

Mentorship: Direct guidance from experienced developers
Real Impact: Work on actual product features and contribute to the company's growth
Benefits: Swile

Fulltime

New

General Automotive Technician

As a General Automotive/R&R Technician you will be called upon to service a broa...

Location

United States , Bedford

Salary:

Not provided

AAMCO Franchise

Expiration Date

Until further notice

Requirements

Minimum of 2+ years’ experience working as a General Automotive Technician
Hold a valid driver’s license
Own professional grade tools to service any general repair need
Experience troubleshooting and conducting both mechanical and electrical diagnostics, including drivability testing
Safe working knowledge of shop tools and equipment

Job Responsibility

Inspect, diagnose and repair vehicle automotive systems
Remove and Reinstall Transmission systems
Assist other technicians in performing technical activities
Explain problems discovered during vehicle inspection to service writers and technicians
Continuously learn new technical information, equipment, tools and repair techniques
Professionally record findings so that repairs costs are accurately estimated

What we offer

Competitive compensation packages based upon experience
Daytime work hours
Paid Time off
Access to AAMCO’s proprietary training programs, seminars and skill presentations
Live technician support hotline capable of troubleshooting any problem encountered in your center
An AAMCO Career Path, a formal plan, designed to take you anywhere in the Automotive Industry
Clean, safe environment
Great team atmosphere

Fulltime

New

General Automotive Technician

Come Grow with Us! Looking for all levels of Automotive Technicians to join our ...

Location

United States , Rochester

Salary:

25.00 USD / Hour

AAMCO Franchise

Expiration Date

Until further notice

Requirements

At least 3+ years of automotive repair experience
Appropriate tools necessary for service performed
Current driver's license
Must be punctual and bring a positive attitude to work everyday
Multi-tasking ability
Safe working knowledge of shop tools and equipment such as Scanners, electrical diagnostic equipment, AC recovery equipment, Fluid Exchange Equipment, Lift operation, etc.

Job Responsibility

General automotive repairs
Diagnose and repair automotive systems - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, air conditioning and computer systems
Transmission Removal and Installation
Maintain an organized work environment

What we offer

Vacation time
Access to AAMCO’s proprietary training programs, seminars and skill presentations
Live technician support hotline capable of troubleshooting any problem encountered in your center

Fulltime

New

General Automotive Technician

As a General Automotive/R&R Technician you will be called upon to service a broa...

Location

United States , Bloomfield

Salary:

Not provided

AAMCO Franchise

Expiration Date

Until further notice

Requirements

Minimum of 2+ years’ experience working as a General Automotive Technician
Hold a valid driver’s license
Own professional grade tools to service any general repair need
Experience troubleshooting and conducting both mechanical and electrical diagnostics, including drivability testing
Safe working knowledge of shop tools and equipment

Job Responsibility

Inspect, diagnose and repair vehicle automotive systems
Remove and Reinstall Transmission systems
Assist other technicians in performing technical activities
Explain problems discovered during vehicle inspection to service writers and technicians
Continuously learn new technical information, equipment, tools and repair techniques
Professionally record findings so that repairs costs are accurately estimated

What we offer

Competitive compensation packages based upon experience
Daytime work hours
Paid Time off
Access to AAMCO’s proprietary training programs, seminars and skill presentations
Live technician support hotline capable of troubleshooting any problem encountered in your center
An AAMCO Career Path, a formal plan, designed to take you anywhere in the Automotive Industry
Clean, safe environment
Great team atmosphere

Fulltime

Program Manager – Genesys Migration

Beacon Hill

Location:
United States , Philadelphia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Program Manager – Genesys Migration

IVR Automation Test Engineer

RegInsight / Local Regulatory Reporting Centralized Team Analyst

Customer support coordinator

Customer Services Executive

Product Engineer Intern

General Automotive Technician

General Automotive Technician

General Automotive Technician

Program Manager – Genesys Migration

Beacon Hill

Location:United States , Philadelphia

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Program Manager – Genesys Migration

IVR Automation Test Engineer

RegInsight / Local Regulatory Reporting Centralized Team Analyst

Customer support coordinator

Customer Services Executive

Product Engineer Intern

General Automotive Technician

General Automotive Technician

General Automotive Technician

Location:
United States , Philadelphia

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
December 23, 2025