CrawlJobs Logo

Program Manager – Client Growth and Activation

mastercard.com Logo

Mastercard

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Program Management Program Manager plays an integral role in delivering these initiatives by coordinating execution, maintaining governance routines, and enabling seamless cross‑functional collaboration. This role is designed for professionals with experience of program or project management who have a proven track record leading structured workstreams, communicating clearly with stakeholders, and who can thrive in a fast‑paced environment.

Job Responsibility:

  • Support end‑to‑end program execution by developing and maintaining detailed project plans, schedules, and milestone tracking
  • Maintain core project artifacts including timelines, risk and issue logs, RAID documents, meeting notes, and action trackers
  • Prepare governance materials for Steering Committees and executive reviews to ensure alignment across teams and leadership
  • Coordinate across Product, Engineering, Services (Deploy), Account Management, Legal, Marketing, Communications, and Regional Business Development
  • Facilitate meetings, document decisions, and ensure clarity on owners, deadlines, and dependencies
  • Create structured communication pathways to keep cross‑functional teams aligned and informed
  • Support governance framework creation, including RACIs, escalation paths, and meeting cadences
  • Prepare client‑facing deliverables such as program briefs, onboarding materials, rollout plans, and quarterly business review content
  • Produce clear, consistent reporting for internal leaders and external clients, including progress updates, risks, dependencies, and KPIs
  • Maintain dashboards and weekly status updates to drive program visibility and readiness
  • Assist in coordinating enablement activities with Business Development, Marketing, and Customer Success teams
  • Support acceptance alignment across Mastercard, issuers, and acquirers to ensure smooth adoption of products and services
  • Track key performance indicators and program health metrics across assigned initiatives
  • Identify risks early, support mitigation planning, and escalate appropriately to maintain delivery momentum

Requirements:

  • Bachelor’s degree and experience in program management, consulting, business operations, or a related field
  • Demonstrated ability to manage multiple projects simultaneously with strong organization, accuracy, and follow‑through
  • Strong communication skills with experience preparing structured, clear deliverables for internal and external audiences
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • Familiarity with project management methodologies and tools
  • ability to create and maintain core PM artifacts including project plans, timelines, RAID logs, and status reports
  • Ability to work effectively in high‑pressure environments under tight time constraints while maintaining high‑quality output
  • Strong problem‑solving skills with the ability to identify risks, propose solutions, and escalate appropriately

Nice to have:

  • Experience in payments, financial services, or large‑scale enterprise programs
  • Exposure to client migrations, regulatory programs, or complex operational rollouts
  • PMP or equivalent project management training or certification

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Icon
Mastercard - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Program Manager – Client Growth and Activation

Program Manager Non Tech 5

This role is with a leading global technology company renowned for its innovativ...
Location
Location
Salary
Salary:
95.00 - 106.00 USD / Hour
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Program Planning and Workflow Management: 8+ years of experience in developing and executing comprehensive program plans, managing workflows, and ensuring project milestones are met
  • Stakeholder Coordination and Requirement Gathering: 8+ years of experience in effectively coordinating diverse stakeholders, gathering detailed requirements, and translating them into actionable plans
  • Operational Rhythm Execution: 8+ years of experience in managing and optimizing operational rhythms, ensuring meeting content, decision trackers, and planning workflows are current and reflect strategic priorities
  • Bachelor’s degree in business administration or a related field
  • Exceptional verbal and written communication skills, with a keen eye for detail and strong interpersonal abilities
  • Proven ability to work independently, manage time effectively, and drive initiatives with minimal supervision
  • Strong leadership and mentoring skills, capable of providing constructive feedback and fostering team growth
  • In-depth knowledge of production processes, quality control, cost management, and techniques for maximizing efficient manufacture and distribution
  • Solid understanding of business and management principles, including strategic planning, resource allocation, and production methodologies
  • Proficiency in common computer software tools
Job Responsibility
Job Responsibility
  • Lead and coordinate complex non-technical projects, developing detailed plans to achieve program goals and integrating diverse activities
  • Present proposals, reports, and findings to clients, effectively communicating project status and outcomes
  • Oversee the development and maintenance of staff competence, providing leadership and mentoring to team members
  • Analyze resource needs and market demands to plan and assess project feasibility, ensuring strategic alignment
  • Collaborate with management, production, and marketing teams to define project specifications and procedures
  • Review, recommend, and approve contracts and cost estimates, ensuring financial prudence
  • Direct, review, and approve product designs and changes, maintaining quality and strategic fit
  • Consult and negotiate with clients to prepare comprehensive project specifications
What we offer
What we offer
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
Read More
Arrow Right

Client Success Manager, Providers

The Client Success Manager (CSM) is a seasoned, customer-obsessed professional r...
Location
Location
United States
Salary
Salary:
138000.00 - 168000.00 USD / Year
bighealth.com Logo
Big Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in Client Success, Account Management, or Consulting with significant ownership of large, complex healthcare accounts and a strong record of retention and expansion
  • Bachelor’s degree required
  • MBA/MPH or relevant graduate degree preferred
  • Deep familiarity with healthcare operations and change management within regulated environments required
  • Excellent organizational and time-management skills
  • disciplined risk/issue management and deadline accountability
  • Exceptional communication and interpersonal skills with demonstrated executive presence
  • able to build and sustain strong relationships across clinical, operational, and executive stakeholders
  • Analytical fluency and the ability to translate utilization and outcomes data into credible ROI narratives
  • Experience collaborating cross-functionally and coordinating complex programs
Job Responsibility
Job Responsibility
  • Manage strategic, complex, and enterprise healthcare customers and develop account plans with clear goals, risks, and growth strategies (renewal, expansion, multi-site/service line scale)
  • Build relationships with clinical, operational, IT, revenue cycle, contracting, finance, and executive sponsors
  • run executive business reviews (JOCs/QBRs) that align on outcomes and next-best actions
  • Drive onboarding across complex environments, ensuring adoption targets and value realization are met against success criteria
  • Standardize and improve CS playbooks
  • Synthesize learnings across accounts to inform repeatable approaches, internal processes, and continuous improvement
  • Lead cross-functional workstreams across Marketing, Sales, Implementation, Clinical, Product, Market Access, and Legal to support the delivery of positive program outcomes, on time and in scope. Proactively identify and mitigate risks and issues
  • Partner with teams on renewal and expansion strategy
  • contribute to SOWs, amendments, and forecasting
  • Provide timely updates and executive-ready summaries to senior leadership and customer sponsors
What we offer
What we offer
  • generous vacation policy
  • professional development fund
  • flexible working arrangements
  • stock options
  • Fulltime
Read More
Arrow Right

Partner Growth Manager

Are you passionate about building strategic alliances and driving global revenue...
Location
Location
United States , Chicago
Salary
Salary:
115200.00 - 158400.00 USD / Year
activecampaign.com Logo
ActiveCampaign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of hands-on experience in SaaS customer success or account management, with a strong preference for channel sales or partner management
  • Proven passion for providing an exemplary partner experience and building mutually beneficial and lasting relationships
  • Demonstrated understanding and application of effective service, co-selling, and sales pipeline management strategies, including previous experience with forecasting
  • Exceptional organizational and communication skills—both verbal and written—with the ability to serve as the voice of the partner internally
  • Ambitious, consistent, and willing to try multiple avenues to achieve goals, coupled with a demonstrated ability to deal with rapid change and be a strong team player
  • A professional interest in gaining or growing experience in the high-demand field of channel partner management
Job Responsibility
Job Responsibility
  • Act as the lead relationship manager for a group of named channel partners, focusing on maximizing the revenue impact of your assigned book of business
  • Design and implement strategies and processes to maximize partner revenue and satisfaction, actively working to minimize churn and identify cross-sell, up-sell, and new business opportunities
  • Develop expertise in ActiveCampaign’s platform and solutions to effectively coach, support, and challenge partners to achieve greater sales and growth
  • Partner with internal teams—including technical support, sales, marketing, and product—to proactively ensure all partner needs are being met and to collect crucial feedback for continuous program improvement
  • Develop a deep understanding of each partner’s unique business model to recommend ActiveCampaign features and functionality that enable them to meet both their and their clients' objectives
  • Liaison with the Partner Community and Advocacy team on targeted campaigns, engagement initiatives, and nurturing programs to increase partner participation and motivation
What we offer
What we offer
  • Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm
  • Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
  • Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO
  • Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years
  • Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support
  • Fulltime
Read More
Arrow Right

Account Executive- Client Relations Manager

As an Account Executive, Client Relationship Management & Acquisition sales prof...
Location
Location
United States , Irvine
Salary
Salary:
115900.00 - 209100.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts (Enterprise level). (Required)
  • 2-4 years Telecom, Software or Technology experience (Required)
  • Business Planning Ability to work independently and manage personal and team member deliverables and deadlines. (Required)
  • Business Strategy Creative thinking and problem-solving aptitude (Required)
  • Sales Growth Proven ability to contribute in a fast-paced environment consistently. (Required)
  • Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles) (Required)
  • Sales Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required)
  • At least 18 years of age
Job Responsibility
Job Responsibility
  • Identify customer needs and apply solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
  • Develop an account strategy to maintain and grow business by developing a deep understanding of the account’s position in the market, their product/service, points of differentiation and competitive landscape.
  • Monitor, share and act on sales activity and metrics specific to the customer.
  • Develop positive relationships with partners broad and deep in the account and identify business problems that can be solved with our solutions and products.
  • Regularly, meet with clients and partners to develop strategy and outcomes whiles building relationships, establish EBCs, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
  • Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable partners are engaged on a regular and effective basis.
  • Manage account input and feedback for all projects with detailed outcomes and timelines.
  • Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers problems.
What we offer
What we offer
  • medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance, mobile service & home internet discounts, pet insurance, and access to commuter and transit programs
  • Fulltime
Read More
Arrow Right

Adjustment Reduction Program – Reporting and Ledger Sr. Group Manager

The Adjustment Reduction Program – Reporting and Ledger Sr Group Manager will ma...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 20+ years of accounting, data and/or regulatory program management experience, Banking industry and/or Finance function background preferred with an understanding of related reporting requirements
  • Experience with defining and implementing strategic remediation programs, including identifying and resolving issues
  • executing against regulatory commitments and managing stakeholder expectations, internal and external
  • Strategic mindset that communicates effectively, drives consensus and influences relationships at all levels
  • develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Able to effectively lead change in an organization with Citigroup’s size, scale and complexity
  • Experience leveraging the processes and principles of change management to drive organizational change, defining change criteria, providing support and education, managing resistance, and measuring outcomes
  • Manages through ambiguity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
  • Promotes a culture of collaboration and teamwork across organizations
  • and demonstrates effective work relationships with business and global function colleagues
Job Responsibility
Job Responsibility
  • Contributes to the governance and execution of adjustment reduction solutions
  • Has a good working knowledge of ledger and reporting platforms to set direction and influence outcomes
  • Enables optimal inventory tooling and capabilities, including metrics automation, to strengthen reporting to key stakeholders
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Responsible for determining approach to implementing adjustment reduction program for Ledgers and Reporting
  • Accountable for end results, budgeting, planning, policy formulation and contribution to BAU strategy
  • Understands data offerings and data flows across the end-to end data process from initiation through reporting for Finance and Risk
  • Drives compliance with Citi’s Adjustments Standard to reduce risk and meet risk tolerance targets
  • Manages a variety of broad-based and complex scenarios requiring conceptual analysis
  • Fulltime
Read More
Arrow Right

Senior HPC Deployment Project Manager

Leads customer engagement to ensure that it meets all scope, time, budget and qu...
Location
Location
Republic of Korea , Daejeon
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First Level University degree
  • 7 years experience in project management or in like roles/businesses
  • Demonstrates an in-depth understanding of key company Services' operational policies, processes and methodologies applicable to project management
  • Speaks with authority to most layers of depth related to project management methods
  • Makes use of and contributes to the company's PM Professions community
  • PMP (or equivalent) Certified
  • Accountability
  • Active Learning (Inactive)
  • Active Listening
  • Bias
Job Responsibility
Job Responsibility
  • Manages customer project delivery
  • Revenue as detailed in Impact section
  • Very large/ complex/ single or multiple region
  • High risk
  • High complexity legal and commercial issues
  • Manages project financials including P&L
  • Meets or exceeds SOAR approved budgets
  • Provides reliable financial forecasts to the management
  • Manages business development
  • Identifies and develops new opportunities with client
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Customer Project/Program Management

HPE Operations is our innovative IT services organization. It provides the exper...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of professional experience
  • 10+ years of experience in the Data Center Facilities Services business
  • BE, BSC or equivalent degree in mechanical or electrical engineering or related area of study
  • CDCP, CDCS Uptime Institute Accredited Tier Designer certificate desirable
  • PMP, Project Management experience
  • Accountability
  • Active Learning (Inactive)
  • Active Listening
  • Bias
  • Business Growth
Job Responsibility
Job Responsibility
  • Providing project management of the data center construction including M&E, public health, fire and control system design, installation and commissioning works
  • Overseeing the civil, structural and architectural works on the building side
  • Maintaining regular design reviews and checks with design & delivery team
  • Project cost management
  • Monitoring and controlling project progress, ensuring projects are undertaken in accordance with project plans and completion deadlines are met
  • Performing Quality Control and Quality Assurance functions on the final design package to limit errors and omissions liability issues, assuring the Scope of Work has been delivered as commissioned, and all client documents are ready for review and approval by the Engineer of Record
  • Managing cost, schedules, and resources, as well as overseeing quality control and ensuring compliance with relevant codes and regulations
  • Maintaining excellent client relationships and contacts to achieve high levels of satisfaction and repeat business
  • Managing client’s expectations
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Senior Account Manager, Sponsorships

Senior Account Manager, Sponsorships role in the Brand Partnerships team at Feve...
Location
Location
United States , New York
Salary
Salary:
90000.00 - 110000.00 USD / Year
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in sponsorship account management, brand partnerships, or event activations
  • Proven success managing Fortune 500 clients and delivering large-scale sponsorship programs
  • Significant experience building and maintaining senior-level client relationships
  • Strong influencing and negotiation skills
  • Deep understanding of sponsorship activation and partnership delivery
  • Track record of executing complex, high-value programs
  • Excellent ability to connect client objectives to creative and impactful sponsorship solutions
  • Familiarity with entertainment, events, sports, and media landscapes
  • Passion for sponsorships and brand partnerships
  • Confident self-starter who thrives in a fast-paced, dynamic environment
Job Responsibility
Job Responsibility
  • Lead the end-to-end delivery of sponsorship programs across live events, branded activations, and media extensions
  • Ensure activations are flawlessly executed on time, within budget, and to the highest standards
  • Operate with a high degree of autonomy, managing multiple complex sponsorship programs simultaneously
  • Serve as the primary point of contact for Fortune 500 clients, building and maintaining trusted, senior-level relationships
  • Act as a strategic advisor, understanding client priorities and aligning our sponsorship opportunities to deliver long-term value
  • Anticipate client needs, resolve challenges proactively, and deliver a consistently exceptional service experience
  • Work closely with internal teams to design sponsorship activations that are creative, innovative, and aligned with client objectives
  • Support the development of tailored strategies and activation plans that translate client goals into measurable outcomes
  • Provide strategic counsel to clients on best practices in sponsorship engagement, integration, and measurement
  • Track, measure, and analyze sponsorship performance across events and campaigns
What we offer
What we offer
  • Stock options
  • Opportunity to have a real impact in a high-growth global category leader
  • Subsidized health and dental insurance
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of New York, with possible travel across our markets
  • Responsibility from day one and professional and personal growth
  • Great work environment with a fun, international team of talented people to work with
  • Potential to earn a significant bonus for top performance
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy