Program Management Sr Analyst, Citi

Citi

Location:
India, Chennai

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Program Management Sr Analyst is a seasoned professional role that contributes to the improvement of processes and workflows within a defined area. Responsibilities include supporting planning and coordination of programs, conducting gap analysis, ensuring compliance with requirements, collaborating across teams, and managing third-party relationships effectively.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders
finalizes the project plan with stakeholders and track closely for successful project delivery
implements advanced strategies for gathering, reviewing and analyzing data requirements
meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals
reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations
prioritizes requirements and create conceptual prototypes and mock-ups
partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects
masters strategic business process modeling, traceability and quality management techniques
applies best practices for effective communication and problem-solving
leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects
collaborates with Technology on any project delays, risk assessment and risk mitigation plans
performs project Status reporting to Project Stakeholders, Product and Operations Partners
prepare Post project MIS, lessons learned and conduct continuous process improvement reviews
ensures creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions

Requirements:

5-8 years of experience managing or participating in projects and teams within the finance and 2 years in a professional management role
strong Business Risk and Controls knowledge
preferred knowledge of Third-Party Risk Management frameworks, risk management methodologies, and relevant regulatory requirements
strong analytical and problem-solving abilities
detail-oriented approach and a structured, logical problem-solving mindset
exceptional interpersonal and communication skills
solid understanding of governance frameworks
experience in supporting audits and regulatory reviews
proactive, self-driven, and capable of effectively managing multiple priorities in a fast-paced, dynamic environment
strong MS Excel, MS Access, SAS, SQL, Visual Basic a plus

Nice to have:

knowledge of Third-Party Risk Management frameworks
risk management methodologies
strong MS Excel, MS Access, SAS, SQL, Visual Basic

What we offer:

global benefits
work life balance

Additional Information:

Job Posted:
May 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Management Sr Analyst