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Mastercard Logo Mastercard · IT - Software Development

Program Management Specialist, Customer Engagement & Relationship

Poland, Warsaw · Job Posted May 29, 2026
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Job Description

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Job Responsibility

  • Support initiatives aimed at increasing customer engagement and interest in the program
  • Contribute to the development of the program offer, including the rewards catalog
  • Help generate ideas and take active ownership of their implementation and coordination, increasing program attractiveness, visibility, and usage
  • Collaborate with internal Mastercard teams (such as marketing and account management) and external agencies/business partners
  • Support clear and effective communication with issuers and stakeholders

Requirements

  • Polish speaker
  • Very good command of English
  • First professional experience in loyalty, marketing, client-facing roles, banks, fintechs, or merchant environments
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