Program Management Senior Lead Job at Citi (Toronto)

Program Management Senior Lead

The Program Management Senior APAC Lead is a strategic professional within the M...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10 years + relevant experience within a Tier 1 Capital Markets environment
Demonstrated delivery of regulatory or business driven projects/programs within Banking/Financial Services
Strong knowledge of capital markets products and asset classes
Trade lifecycle knowledge e.g. Markets trade flows
Strong working knowledge of MS Office Suite and experience with AI platforms
Bachelor’s/University degree or equivalent experience, preferably Master’s degree

Job Responsibility

Regional leadership: Face-off to senior Markets Management and Functional Heads in the region
Regulations: Keep up to date on regional regulatory changes by reading regulatory text and liaison with ICRM, Legal and Industry Working Groups, understand the impact of business/clients, and initiate required implementation initiatives as required
Industry liaison: Represent the firm in the two main industry bodies, ISDA and ASIFMA, and join industry working groups within those bodies
Program Planning & Direction: Support the planning, directing, and coordination of day-to-day activities for programs or portfolios, ensuring alignment with business goals. This includes creating program plans, charters, and ensuring funding approval
Stakeholder Management: Identify and manage relationships with all key stakeholders, including senior management. Ensure effective communication of status, issues and risks, and secure commitment for resources
Issue & Risk Management: Lead the identification, resolution, and escalation of program issues and risks, developing and executing mitigation strategies as needed
Scope & Objective Alignment: Work with stakeholders and Program Sponsors to define and align program scope, business case, and cost-benefit analysis with overall business objectives. This includes the ability to analyze and critically assess large datasets to inform robust program scoping and strategic definition
Process & Standards Adherence: Drive adherence to established program processes, procedures, methods, and standards for consistent program delivery
Resource & Staffing Management: Ensure programs are appropriately staffed and manage overall staffing requirements to meet operational needs. Monitor vendor performance
Team Leadership & Development: Manage the APAC Markets Transformation team, evaluate performance, and make recommendations for personnel actions

Fulltime

Program Management Senior Lead

This is a dynamic product management role in the global organization requiring t...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's/University degree, Master's degree preferred
Extensive related experience including cash management and payments product expertise
Digital Assets domain expertise
Technical experience
Excellent communication skills
Senior stakeholder relationship management skills (internal and external)
Experience in the Digital Assets/blockchain space is a distinct advantage
Demonstrated experience in Product Management and/or Product Development discipline
Outstanding strategic, analytical, and critical thinking skills
Strong leadership and team building skills

Job Responsibility

Lead digital token/stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms
Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment
Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget
Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives
Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions
Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains
Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations
Support the development and execution of the digital asset strategy
Continue to expand Citi's next generation of offerings including new feature functionality, controlled experiments and the development of Citi's network of the future
Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Fulltime

Program Management Senior Lead

The Program Management Senior Lead is a strategic professional within the Market...

Location

Canada , Mississauga

Salary:

141600.00 - 212400.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10 years + relevant experience within a Tier 1 Capital Markets, Banking or Consulting environment
Demonstrated delivery of regulatory or business driven projects/programs within Banking/Financial Services
Strong working knowledge of MS Office Suite and experience with AI platforms
Bachelor’s/University degree or equivalent experience, preferably Master’s degree

Job Responsibility

Supports the planning, directing, and coordination of day-to-day activities for programs or portfolios, ensuring alignment with business goals. This includes creating program plans, charters, and ensuring funding approval
Identifies and manages relationships with all key stakeholders, including senior management. Ensures effective communication of status, issues, and risks, and secures commitment for resources
Leads the identification, resolution, and escalation of program issues and risks, developing and executing mitigation strategies as needed
Works with stakeholders and Program Sponsors to define and align program scope, business case, and cost-benefit analysis with overall business objectives. This includes the ability to analyze and critically assess large datasets to inform robust program scoping and strategic definition
Drives adherence to established program processes, procedures, methods, and standards for consistent program delivery
Ensures programs are appropriately staffed, and manages overall staffing requirements to meet operational needs. Monitors vendor performance
Manages multiple teams or a functional area, evaluates performance, and makes recommendations for personnel actions
Contributes to budget, policy formulation and planning
Ensures compliance with applicable laws, rules, and regulations, which includes overseeing the implementation of new regulations or updates to existing regulations to ensure compliance for Markets businesses
Adheres to company policy, applying sound ethical judgment regarding personal behavior, conduct and business practices

Fulltime

Program Management Senior Lead

A role within Markets Operations means that you will have a truly global reach, ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Skills in analysis, problem solving and communication
Proven track record of managing Process Transformation projects
Critical thinking and Strong analytical skills, with exceptional attention to detail
Strong interpersonal, influencing and organizational skills
Excellent verbal and written communication skills
Strong project management / business analysis skills
Strong knowledge of MS Excel and PowerPoint skills
JIRA experience a plus
Ability to lead and execute large front to back process reviews
Fixed Income (cash/derivatives) product knowledge

Job Responsibility

Partner with operations to define and execute on target operating model
Responsible for the successful delivery of multiple projects and their alignment to business goals and target state
Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution
Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution
Generate business requirements ensuring they are clearly documented and strategic in nature
Work with sponsors to ensure that there are measurable trackable, tangible benefits and associated KPIs
Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account
Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required
Develop and deliver presentations to Markets Operations and business management covering project / program status and plans
Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Program Management Senior Lead

The Program Management Senior Lead is a strategic professional who closely follo...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of experience
Should demonstrate a commitment to quality and attention to detail
Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
Critical thinking and problem solving skills
Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Identifies stakeholders and key organizations and build and manage relationships
Directs the creation of multiple programs of work and manage their alignment to business goals
Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
Leads the identification and drive resolution of issues, including those outside established programs of work
Works with stakeholders to ensure program scope definition meets business objectives
Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis

Fulltime

Senior Vice President, Program Management Lead

The Program Management Senior Lead is a strategic professional who closely follo...

Location

India , Bengaluru

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience
Should demonstrate a commitment to quality and attention to detail
Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
Critical thinking and problem-solving skills
Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Responsibility

Support planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Identify stakeholders and key organizations and build and manage relationships
Direct the creation of multiple programs of work and manage their alignment to business goals
Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
Lead the identification and drive resolution of issues, including those outside established programs of work
Work with stakeholders to ensure program scope definition meets business objectives
Work with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives
Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
Assist program team in negotiating for resources owned by other departments in order ensure the program can be completed
Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis

What we offer

We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

Fulltime

Managers Control Self-Assessment (MCA) Architect Process Management Lead - Senior Vice President

Individuals in MCA are responsible for designing and implementing a comprehensiv...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in operational risk management, compliance, audit, or other control related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry

Job Responsibility

Manage the execution of control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA)
Manage the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight and related reporting
Take ownership to identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events
Drive the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
Consistently monitor key performance indicators (KPIs) and evaluate effectiveness of the risk and controls
Propose enhancements or improvements as necessary to the MCA
Implement a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes, highlighting risk and escalating concerns in a timely manner
Champion MCA best practices transformation, and execution consistency across business/functions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Program Management Lead - Vice President

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrable experience in project management within the financial services industry
Project Methodologies: Proven proficiency and practical experience with Agile, Waterfall, and hybrid project management methodologies
Stakeholder Management: Exceptional ability to engage, influence, and align diverse stakeholder groups, including front office, IT, risk, compliance, and finance teams
Self-Motivation & Prioritization: A self-starting individual with the ability to multitask effectively and prioritize demanding workloads within a dynamic, fast-paced environment
Risk & Issue Management: Demonstrated ability to drive robust risk and issue management practices by working effectively across a global organization
Adaptability: Proven capacity to handle complexity, navigate ambiguity, and thrive in a fast-changing, often demanding work environment
Problem-Solving Skills: Strong analytical and problem-solving capabilities, with the ability to navigate complex dataflows and resolve critical issues under tight deadlines
Communication Skills: Excellent written and verbal communication skills, including the ability to present complex information clearly and persuasively to senior executives

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
and, requires basic commercial awareness
Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Oversees program plans meet business needs as described in the program initiation documents
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
Ensures all areas of the program are appropriately staffed
Monitors program commitment from those assigning resources
Escalates program risks to the Program Director, or Program Sponsor, when appropriate

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

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Program Management Senior Lead

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