Program Management Senior Lead, Citi

Citi

Location:
United States, Tampa ▼
Jacksonville

Category:
Consulting

Contract Type:
Employment contract

Salary:

130880.00 - 196320.00 USD / Year

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Job Description:

The Program Management Senior Lead will be part of the COO Organization Transformation Program Management team responsible for delivering change at Citibank. Focus areas include uplifting program and project management holistically across the bank, aligning management practices with a defined target vision, and driving operational strategy execution across all Lines of Business.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
identifies stakeholders and key organizations and build and manage relationships
directs the creation of multiple programs of work and manage their alignment to business goals
personnel budgeting and staffing organizational efforts
leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
leads the identification and drive resolution of issues, including those outside established programs of work
works with stakeholders to ensure program scope definition meets business objectives
works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives
drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
assists program team in negotiating for resources owned by other departments in order ensure the program can be completed
directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary
manages multiple teams or a functional area (depending on size of business)
applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area
ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
ensures program plans meet business needs as described in the program initiation documents
ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly
ensures funding has been approved for the program
ensures all areas of the program are appropriately staffed
ensures program commitment from those assigning resources
escalates program risks to the Program Director, or Program Sponsor, when appropriate
ensures vendor performance is monitored and actions taken if performance warrants
maintains appropriate staffing requirements to meet operational needs
exercises shared responsibility for budget, policy formulation and planning
evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

10+ years of experience
experience with issue validation and exposure to/experience with undergoing an audit
internal audit and audit validations
commitment to quality and attention to detail
excellent interpersonal relationships with ability to influence and negotiate with stakeholders
critical thinking and problem-solving skills
extensive depth and breadth in conducting analyses of large volume datasets
adept in Microsoft Excel and other data analysis tools
Bachelor’s/University degree or equivalent experience
potentially Master's degree

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays
discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
August 13, 2025

Expiration:
August 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Management Senior Lead

Citi

Location:United States, Tampa ▼Jacksonville

Category:Consulting

Contract Type:Employment contract