Program Management Officer

• Assist with the PMO delivery of programs and projects across a number of Markets Programs
• Assist PMs with application of Citi’s Enterprise Program and Project Management Policy and Standards across the Markets book of work
• Prepare and maintain project plans, track tasks and commitments
• Contribute to the design and delivery of Markets specific project and PMO guidelines and provide subject matter expertise for internal queries relating to project management
• Assist with the identification, prioritization and tracking of risks, issues and dependencies
• Effectively communicate with key stakeholders and project teams
• Track documents, schedule meetings, document minutes of meetings
• Assist in submitting updates as needed to meet reporting requirements

• 6 + years experience in a Project Management role within Financial Services
• Experience of structured project management & PMO methodologies, processes and tools (Citi Project Tracking System (PTS), JIRA and SharePoint desirable)
• Advanced MS Excel experience including ability to manipulate and analyze large data sets
• Proficient in Word, Excel, PowerPoint, Microsoft Project
• Proficient in Tableau, dashboard creation and reporting
• Strong analytical and problem-solving skills, with high attention to detail
• Ability to drive outcomes independently and escalate issues where appropriate
• Strong interpersonal, influencing and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment
• Clear and concise written and verbal communication skills, to effectively produce procedural documentation
• Experience on regulatory programs a plus

Recognized project management qualification preferred (e.g. PMP, PRINCE2, MSP)

• Global Benefits
• We bring the best to our people. We put our employees first and provide the best-in-class benefits they need to be well, live well and save well