Program Management Officer

• assist with the PMO delivery of programs and projects across a number of Markets Programs
• assist PMs with application of Citi’s Enterprise Program and Project Management Policy and Standards across the Markets book of work
• prepare and maintain project plans, track tasks and commitments
• contribute to the design and delivery of Markets specific project and PMO guidelines and provide subject matter expertise for internal queries relating to project management
• assist with the identification, prioritization and tracking of risks, issues and dependencies
• effectively communicate with key stakeholders and project teams
• track documents, schedule meetings, document minutes of meetings
• assist in submitting updates as needed to meet reporting requirements

• 6 + years experience in a Project Management role within Financial Services
• experience of structured project management & PMO methodologies, processes and tools (Citi Project Tracking System (PTS), JIRA and SharePoint desirable)
• advanced MS Excel experience including ability to manipulate and analyze large data sets
• proficient in Word, Excel, PowerPoint, Microsoft Project
• proficient in Tableau, dashboard creation and reporting
• strong analytical and problem-solving skills, with high attention to detail
• ability to drive outcomes independently and escalate issues where appropriate
• strong interpersonal, influencing and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment
• clear and concise written and verbal communication skills, to effectively produce procedural documentation
• experience on regulatory programs a plus
• bachelor’s/University degree or equivalent experience
• recognized project management qualification preferred (e.g. PMP, PRINCE2, MSP)

• experience on regulatory programs
• recognized project management qualification (e.g. PMP, PRINCE2, MSP)

equal consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law