Program Management Manager Job at Citi (Florence)

Program Management Manager

Citi

Location:
United States , Florence ▼
O'Fallon
Jacksonville
Sioux Falls

Category:
IT - Administration

Contract Type:
Not provided

Salary:

81600.00 - 122400.00 USD / Year

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Job Description:

The Program Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Ensures change control is executed throughout program
Ensures appropriate program staffing levels
Ensures creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Ensures resources are assigned to program & monitor commitment
Identifies, documents, and understands program dependencies
Identifies key stakeholders who participate in program scope definition
Tracks actual program costs, identify variances, and reforecast program costs as needed
Measures program management performance against standards
Establishes program communication needs and create program communication plan
Creates the program risk management plan
Works with procurement team to create, administer, track, and eventually close program contracts
Makes recommendations for training and development needs for assigned personnel
Coaches and evaluates team's performance and makes recommendations for pay increases, promotions, etc
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

5-8 years of experience
Qualification in program management or equivalent (PgMP/PMP/PRINCE2)
Demonstrated having worked as a Program or Project Manager and/or Lead medium to large cross-functional projects with commensurate people management experience
Bachelor’s/University degree or equivalent experience

Nice to have:

Leadership
Mentorship
People Management
Process Implementations
Process Improvements
Project Management
Quality Assurance (QA)
Team Management
Vendor Management

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
January 08, 2026

Expiration:
January 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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