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Citi Logo Citi · IT - Administration

Program Management Lead

United States, Meridian 97360.00 - 146040.00 USD / Year · Job Posted June 28, 2026
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Job Description

The Program Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
  • Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
  • Oversees program plans meet business needs as described in the program initiation documents
  • Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
  • Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
  • Ensures all areas of the program are appropriately staffed
  • Monitors program commitment from those assigning resources
  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate
  • Creates the program risk management plan
  • Works with procurement team to create, administer, track, and eventually close program contracts
  • Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
  • accountable for resource planning
  • Ensures essential procedures are followed and contributes to defining standards
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • 6+ years of experience
  • Negotiate skills with external parties
  • Required Licensing/Registration: Series 6
  • Bachelor’s/University degree or equivalent experience, potentially Masters degree
  • Project Planning & Initiation: Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, including timelines, resource allocation, and budget
  • Project Execution & Monitoring: Lead and motivate project teams to ensure efficient task completion. Monitor project progress, track key milestones, and manage risks and issues proactively. Implement effective change management processes
  • Stakeholder Management: Establish and maintain strong relationships with all project stakeholders, including senior leadership, clients, vendors, and team members. Facilitate clear and consistent communication throughout the project lifecycle
  • Budget & Resource Management: Manage project budgets, track expenditures, and ensure optimal utilization of resources. Forecast resource needs and make adjustments as necessary
  • Quality Assurance & Risk Management: Ensure project deliverables meet quality standards. Identify, assess, and mitigate project risks and develop contingency plans
  • Project Closure: Oversee formal project closure activities, including final reporting, lessons learned, and release of resources
  • Methodology & Process Improvement: Contribute to the development and implementation of project management best practices, tools, and methodologies
  • Team Leadership & Mentorship: Provide guidance, mentorship, and support to project team members and junior project managers. Foster a collaborative and high-performing team environment

What we offer

  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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