Program Management Lead

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
• Oversees program plans meet business needs as described in the program initiation documents
• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
• Ensures all areas of the program are appropriately staffed
• Monitors program commitment from those assigning resources
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate
• Creates the program risk management plan
• Works with procurement team to create, administer, track, and eventually close program contracts
• Makes recommendations for training and development needs for assigned personnel
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
• Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
• accountable for resource planning
• Ensures essential procedures are followed and contributes to defining standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 10 to 12 years of program management and/or risk management experience
• Negotiation skills with external parties
• Good interpersonal skills and ability to work in a global team
• Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
• Customer focus
• Attention to detail with strong emphasis on quality
• Ability to work and think independently
• Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach
• Proficient in MS Office (Excel, PowerPoint, Word)

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