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The Program Management Lead is a strategic professional responsible for driving global standardization and adherence of program management frameworks, coordinating onboarding pipelines, and managing transformation initiatives, among other responsibilities, all while contributing to the organization's overall strategy.
Job Responsibility:
Ensure global standardization and adherence of program management framework ensuring regular reviews and scorecard reporting
Work with Sales and Relation team, perform weekly monitoring of onboarding pipeline maintaining awareness of high probability deals requiring landing slot coordination
Coordination of global landing slot forum and maintaining of forum governance guidelines
Management and rollout of transformation initiatives as assigned, coordination amongst stakeholders, performing proper impact analysis, documenting/updating guidelines, and coordination of transformation rollout
Training content, material, and global education of program management framework guidelines and artefacts, facilitating regular training/education sessions globally
Set direction of a specialized area
Escalate project risks to the Project Director, or Project Sponsor, when appropriate
Assist with creation/monthly preparation of global management reporting
Requirements:
Demonstrated high level of diligence
Strong motivation and organizational skills
Focus on timely and accurate delivery of client onboarding
Strong verbal and written communication skills, with the ability to interact effectively across all levels of business, product and operations teams
Proven analytical and decision-making capabilities
Proficiency in MS Office products
What we offer:
Competitive base salary
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting employee and family well-being
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