Program Management Lead, Citi

Citi

Location:
India, Mumbai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Program Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

Support planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Apply in-depth understanding of how areas collectively integrate within the subfunction
Assess creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Oversee program plans meet business needs as described in the program initiation documents
Ensure all stakeholders are identified and included in scope definition activities
Work with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
Ensure all areas of the program are appropriately staffed
Monitor program commitment from those assigning resources
Escalate program risks to the Program Director, or Program Sponsor, when appropriate
Create the program risk management plan
Work with procurement team to create, administer, track, and eventually close program contracts
Make recommendations for training and development needs for assigned personnel
Evaluate subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
Direct area supported through responsibility for delivery of end results and shared responsibility for budget management
Ensure essential procedures are followed and contributes to defining standards
Appropriately assess risk when business decisions are made

Requirements:

At least 7 years of relevant experience working in Financial Services or a large complex and/or global environment
PMI PMP qualified and/or equivalent with proven experience across Agile and Waterfall environments preferred
Good understanding of Portfolio or Program, Project Management
Strong process/project management skills
Good in verbal & written communication
Required Licensing/Registration: Series 6
Bachelor's/University degree or equivalent experience, potentially Masters degree

What we offer:

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Resources to manage financial well-being and help plan for the future
Access to learning and development resources
Generous paid time off packages
Resources and tools to volunteer in communities

Additional Information:

Job Posted:
September 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Management Lead