Program Management Lead, Citi

Citi

Location:
United States, Tampa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Citibank, N.A. seeks a Program Management Lead for its Tampa, Florida location. Duties include risk analysis, data analysis, operational intelligence reporting, DevOps infrastructure support and KPI reporting. Requires advanced degree and experience in related fields. Hybrid work schedule permitted.

Job Responsibility:

Conduct risk analysis, identify insights and implications and make strategic recommendations for Markets Operations business functions
Analyze Markets Operations data sets for interpreting data to identify valuable insights
Extract Enriching and Transforming data from Global Markets Operations warehouse for analysis
Use BI tools such as QlikView, Qlik Sense, Tableau and MicroStrategy for producing Operational Intelligence reports
Build CI/CD pipelines in LightSpeed for data flow and transformation
Provide infrastructure and database support
Create scripts to fix replication, deadlock, and performance issues
Document functional and non-functional requirements
Build views/mashups for metrics and analytics
Present KPI metrics and Value Propositions reports
Collaborate with stakeholders to ensure program scope definition meets business objectives
Partner with program sponsor to align cost benefit analysis with business goals.

Requirements:

Master’s degree or foreign equivalent in Computer Science, Software Engineering, Database Systems or related field
3 years of experience as a Data Engineer or related position involving analyzing Markets Operations data using MySQL, Oracle and MongoDB
Analyzing Markets Operations data sets using Pearson correlation, Kendall rank correlation, Regression and Classification analysis, and Cluster analysis for interpreting data to identify valuable insights
Extracting Enriching and Transforming data from Global Markets Operations warehouse using MySQL, Oracle and MongoDB for performing Descriptive, Diagnostic and Prescriptive analysis
Creating and presenting Value Propositions report for Global Markets leadership with KPI metrics including Operational Performance, Risk Analysis, Client Service Analysis
Using BI tools QlikView, Qlik Sense, Tableau and MicroStrategy for filtering, cleaning and producing Operational Intelligence reports to interpret key operational trends and data insight patterns that drive operational risk solutions, productivity enhancement, Balance Sheet Reduction and client experience improvement
Building CI/CD pipelines in LightSpeed for data flow and transformation and providing Infrastructure and database support for DevOps teams
Creating troubleshooting scripts to fix replication, deadlock, performance issues and for backup/recovery of Desktop Analytic data
Documenting functional and non-functional requirements and building views/mashups for Client Metrics, Desktop Analytics and Manual Touch Points
Performing complex analysis using different data sets using advanced querying including reporting, nesting queries and transaction locking in SQL, Oracle, Big Data.

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays
discretionary incentive & retention awards
competitive benefits.

Additional Information:

Job Posted:
August 23, 2025

Expiration:
October 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Management Lead

Citi

Location:United States, Tampa

Category:IT - Administration

Contract Type:Not provided