Program Management Lead, Citi

Citi

Location:
India, Mumbai

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Program Management Lead is a strategic professional responsible for guiding, influencing, and providing technical authority in the business. This role involves developing communication and diplomacy skills, significantly impacting the area through complex deliverables, and ensuring compliance with regulations and policies while enhancing operational effectiveness.

Job Responsibility:

Support leadership forums with data requirements to engage Businesses/Functions in the creation of roadmaps for executing the target state operating models
Analyze and support creation of required Policies and Governance documents to enhance guidance from Process Ownership and operationalization standpoint
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
Makes recommendations for training and development needs for the program
Ensures essential procedures are followed and contributes to defining standards
Define and implement metrics to measure success and effectiveness
Identify risks and define and implement controls
Perform analytics to define the appropriate approach and interact with stakeholders to obtain and implement relevant feedback
Support team members to meet team objectives
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Project Management
MCA - Risk and Controls
Internal Stakeholder Management
Internal Client Management (Businesses/Functions)
Structuring of Policy documents
Reporting Management
10+ years of experience
Influencing and negotiation skills with stakeholders
Bachelor’s/University degree or equivalent experience, potentially Masters degree
6-10 years of experience
Negotiate skills with external parties

Additional Information:

Job Posted:
July 24, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Program Management Lead