Program Management Lead, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Procurement & Third-Party Management Program Execution provides operational support, process guidance, and quality assurance oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life cycle.

Job Responsibility:

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes
Independently assess risks and drive actions to address root causes
Improve current process and share best practices with senior leadership
Participate in senior leadership meetings to analyze documentation and processes
Assist senior level management in gathering data for executive level reporting
Act as SME to senior stakeholders
Manage larger teams and drive them to deliver quality work on Third Party Management
Provide process guidance and support to Third Party Officers and Business Activity Owners
Facilitate and coordinate with various Policy Owners
Execute third-party risk assessment controls
Verify third parties' policies and procedures compliance
Drive process reengineering initiatives and automation projects
Analyze data and forecast trends
Coordinate with Internal and external Auditors
Drive and implement process changes

Requirements:

Minimum 15+ years of working experience in financial services/Banking industry
Preferred 9+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
Minimum 6 year of Operational Leadership Experience including delivering in a high-volume, goal-based production/operations-based environment
Knowledge of third-party management risk and control methodologies and best practices
Team management skills preferred
Supply chain management experience preferred
Bachelor's degree required
Master's Degree preferred
Professional Qualifications including CA/ICWA/ACS etc.
Project Management and experience in process standardization & Automation
Preferred external certification – CISA / CIA / CSCP / CPSM

Nice to have:

Supply chain management experience
Professional Qualifications including CA/ICWA/ACS etc.
Project Management and experience in process standardization & Automation
Preferred external certification – CISA / CIA / CSCP / CPSM

Additional Information:

Job Posted:
September 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Program Management Lead