Program Management Lead - VP Job at Citi (Pune, Mumbai)

Senior Application Full Stack Development – Inventory Management, VP

As part of the Inventory Management Applications Suite, Senior Application Devel...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

BS/MS degree in Engineering, Computer Science, or equivalent
6+ years of experience as a Senior Java Developer with hands on end to end solutions
Applicant must have senior technical project leadership capability, the ability to understand technology requirements, should be highly innovative and motivated self-starter with the ability to multi-task a must
Role requires overcoming obstacles through collaboration, research/ testing and communication with ability to negotiate solutions
Individual must have experience working in a high pressure, fast paced 'Global' environment providing daily support to multiple competing priorities
Excellent interpersonal ,oral and written communication skills
8+ years of Oracle RDBMS design and development skills with excellent knowledge in store procedures, PL/SQL, triggers and performance tuning
Experience migrating Oracle RDBMS to ECS cloud and NoSQL database
Architect and hands on technical experience in implementing large volume real time complex solutions in Big Data Platforms & Public Cloud platforms would be a huge asset
6+ years hands on experience in ETL functionalities including experience with tools like Talend, Infomatica, spark etc

Job Responsibility

Provide application management and solution technology leadership
Responsible for design and leading development as a full stack java architect to build very high volume low latency enterprise applications that can adapt and scale to changing market conditions
Responsible for delivery of application technology solutions and data information planning effort, owns the technical development environment and works with the Enterprise team to deliver in a fast paced time bound manner
Help ensure high quality software delivery by providing guidance on testing strategy, technical consultation to plan/design performance testing, and providing feedback/guidance for tuning performance and other non-functional elements of the application
Migration of application functionalities that are part of large monolithic systems, running on WebLogic, into an ecosystem of Microservices using the latest technologies, and/or a combination of microservices and monoliths where applicable
Understanding the client requirements and envision the solution that can be captured as respective user stories in JIRA
Understanding the impact of adapting different architectures and designs and present the same to all relevant stakeholders
Management of both functional and technical requirements while deciding on technical solutions
Development of solutions following established technical design, application development standards and quality processes in projects
Building test automation suites to reduce the regression effort of the QA team

Fulltime

Vp, program setup and maintenance – commercial cards

We are seeking a professional to join our team in Chennai, India, reporting to t...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's/University degree (Master’s degree highly preferred)
Minimum of 12 years of experience in a senior-level capacity
Strong background in commercial cards operations management
In-depth, hands-on expertise in Card Program Setup, Application and Maintenance Processing, Know Your Customer (KYC) procedures, and ECS+ Maintenance functions
Comprehensive understanding of the end-to-end Commercial Cards product life cycle
Proven track record of successfully driving change and transformation initiatives that enhance client experience and operational efficiency
Proficiency with cards and ECS+ systems and their operational workflows
Demonstrated experience in creating and implementing processes that lead to measurable improvements in business performance
Exceptional analytical abilities
Meticulous attention to detail

Job Responsibility

Assume full ownership and accountability for the performance and outcomes of the Commercial Cards Program Setup & Maintenance function
Lead and manage key operational projects and strategic initiatives, collaborating closely with global stakeholders to achieve industry-leading performance metrics, enhance efficiency, and deliver best-in-class service standards
Serve as a key representative of the business and Citibank in client-facing engagements as required, upholding the professional standards of the firm
Conduct the Manager's Control Assessment (MCA) for all related functions, ensuring strict adherence to established control frameworks and policies
Establish and maintain effective performance metrics, including Key Performance Indicators (KPIs), Key Risk Indicators (KRIs), and Turnaround Times (TATs), to rigorously monitor operational performance and proactively resolve any identified issues or gaps
Oversee vendor management activities to drive operational efficiency, align processes with internal controls, and facilitate the sharing of best practices
Champion continuous process and operational improvements, fostering a culture of innovation and enhancement that contributes to the business's long-term success
Cultivate and maintain strong, collaborative relationships with colleagues, senior management, internal teams, external clients, and key stakeholders
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and its assets by driving compliance with all applicable laws, rules, and regulations. This includes adhering to policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with full transparency

Fulltime

Engagement Management Lead

As an Engagement Management Lead, Handshake AI, you will own our most critical F...

Location

United States , San Francisco

Salary:

160000.00 - 210000.00 USD / Year

Handshake

Expiration Date

Until further notice

Requirements

6+ years in customer facing, high ownership roles (engagement management, management consulting, customer success, strategy and operations, or similar) with AI, data, or complex operational products
4+ years at a top tier management consulting firm (for example McKinsey, BCG, Bain, or equivalent) and/or a mix of that background plus startup operating experience in high intensity environments
Proven track record leading complex, multi stakeholder implementations and driving measurable business outcomes for demanding enterprise customers
Experience working directly with senior stakeholders (VP or C level) and navigating complex, political organizations while still getting to an answer fast

Job Responsibility

Owning a high impact book of business for Handshake AI, leading strategic implementations for flagship accounts from scope and milestones through on time, successful go live
Running the full engagement lifecycle (onboarding, delivery, QBRs, expansions, renewals) as the single threaded owner of value for a portfolio of strategic, often multi million dollar customers
Turning messy, evolving customer goals into sharp programs and requirements, pushing back where needed, and influencing product, operations, and roadmap decisions
Defining and reporting on success metrics (business KPIs, SLAs, model quality) and using data to make fast, high conviction calls on where to double down, pivot, or sunset
Partnering with Sales on aggressive expansion strategies, identifying, shaping, and helping close upsell and cross sell opportunities across your accounts

What we offer

Equity in a fast-growing company
401(k) match, competitive compensation, financial coaching
Paid parental leave, fertility benefits, parental coaching
Medical, dental, and vision, mental health support, wellness stipend
Learning stipend, ongoing development
Internet, commuting, and free lunch/gym in our SF office
Flexible PTO, 15 holidays + 2 flex days
Team outings & referral bonuses

Fulltime

Apps Dev Tech Lead Analyst - VP

The Applications Development Technology Lead Analyst is a senior level position ...

Location

United States , Irving

Salary:

125760.00 - 188640.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in Apps Development or systems analysis role
Extensive experience system analysis and in programming of software applications
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Advanced expertise in Business intelligence, data analytical and reporting tools (SQL, Python, Tableau, Power BI etc)
Strong understanding of relational databases
Proficiency in Python scripting for data analysis and automation
Experience performing in-depth data analysis and data profiling activities
Experience mentoring/leading other data analysts
Strong interpersonal skills and techniques to solve dynamic problems

Job Responsibility

Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Fulltime

Data Governance Foundation Lead Analyst - VP

As a Data Governance Foundation Lead Analyst within our Global Liquidity data te...

Location

United States , Jacksonville

Salary:

113840.00 - 170760.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6-10 years relevant experience in Data Governance/ Data Management/ Process Engineering or related area with strong leadership, decision-making, and problem-solving skills.
Deep, working knowledge of Data Governance structure, issue management lifecycle, compliance requirements, and enforcement mechanisms
Strong sense of accountability and ownership with strong results orientation
Keen understanding of enterprise systems, including database structures and how information moves between systems. Ability to interpret process flows and engage effectively with technology partners.
Demonstrated ability to work independently, prioritize effectively, and drive work forward while managing competing priorities under tight deadlines
Proven track record of owning issues and delivering end to end solutions with ability to anticipate and balance needs of multiple stakeholders while monitoring tight deadlines or unexpected requirement changes
Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
Proven ability to handle ambiguity and complexity and be able to deliver on multiple responsibilities.
Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
Collaborate effectively by building partnerships and working well with others to meet shared objectives

Job Responsibility

Oversee end-to-end issue management processes, from identification and escalation through remediation, tracking, and resolution, ensuring adherence to Citi's Data Governance Policy standards at every stage
Manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs, while ensuring compliance with all relevant regulatory requirements and internal policies
Manage a comprehensive tracking and reporting issue inventory, including issue quality metrics for visibility on control gaps, Issues quality control processes, risk highlights, and escalating concerns.
Leverage analytics to assess remediation trends, identify key risks, and develop insights that inform correction action plans, integrating lessons learned to drive continuous improvement and timely issue closure.
Challenge key stakeholders to deliver scalable, sustainable solutions that address root causes globally, rather than short-term workarounds.
Engage directly with Subject Matter Experts, stakeholders, and cross-functional partners to gather information, resolve data quality gaps/issues from start to finish, ensuring timely follow-up, clear communication, and well-documented metrics and reporting
Support and coordinate with business lines and global functions on enterprise Data Governance strategy roll out, including updates to existing Data Governance issue management policies.
Maintain current and comprehensive knowledge of data governance principles, regulatory expectations, and evolving data governance best practices
Gather and synthesize metrics on existing Data Governance and/or Data Risk and Controls principles, policies, practices and standards
Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Digital Software Engineer Lead Analyst VP

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast o...

Location

United States , Irving

Salary:

138720.00 - 208080.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience
Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)
Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward
Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities
Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD
Bachelor’s/University degree, Master’s degree preferred
6-10 years of relevant professional experience, with a significant portion dedicated to technology leadership within Wealth Management or the broader Banking domain
Hands-on expertise in developing robust, enterprise-grade applications leveraging modern technology stacks, including: Frontend development using Angular or similar JavaScript frameworks
Backend development utilizing Java microservices architecture
Designing and implementing RESTful APIs

Job Responsibility

Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation
Accountable for exhibiting a strong understanding of client core business functions
Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives
Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule
Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact
Expected to effectively communicate those risks to the business owners, so that they can make informed decisions
Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys
Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines
Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization
Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices

What we offer

medical
dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

VP Account Management and Customer Success

We are seeking a VP of Account Management and Customer Success to lead our post-...

Location

United Kingdom; United States , Cambridge

Salary:

Not provided

Bango

Expiration Date

Until further notice

Requirements

15+ years of experience in Sales, Account Management, Channel Development, or Commercial Operations, with at least 10 years in a senior global leadership role
Significant experience in Account Management, Customer Success, Growth, Revenue, or Commercial leadership
Proven track record of improving customer retention, renewals, expansion revenue, and customer satisfaction
Strong understanding of B2B2C models, partner ecosystems, and subscription-based monetization
Exceptional leadership and communication skills — able to balance strategic vision with operational execution
Data-driven mindset with strong analytical capability
comfortable working with dashboards and KPIs to measure outcomes
Deep understanding of enterprise processes, customer lifecycle management, and technical integrations (APIs, SaaS architecture)

Job Responsibility

Lead, coach, and develop the Account Management and Customer Success teams, setting clear roles, goals, operating rhythms, and performance expectations
Drive the strategy for renewals, retention, account growth, upsell, and cross-sell opportunities
Finalize the design and launch a structured Customer Success program across the customer lifecycle
Create a formal Voice of Customer process to capture feedback, identify trends, and share insights with Product, Sales, Marketing, and Operations
Define and manage KPIs for retention, expansion, customer health, adoption, satisfaction, and team performance

What we offer

A friendly, informal working environment
Your own Bango buddy – to help you settle in
Bendi-time (flexible working hours)
Bango social events
Choose your own headphones, keyboard & mouse
Generous share option scheme
Private Medical Insurance
Health Cash Plan
25 days holiday a year increasing to 28 days with 4 years’ service
Cycle to work, gym discount

Fulltime

Technical Program Manager - VP

We are seeking a highly skilled and motivated Technical Program Manager to lead ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7+ years of experience in a technical lead, software development, or related role
5+ years of experience managing large-scale, cross-functional technical projects in an Agile environment
Proven expertise in Agile and Scrum methodologies (or other scaled agile frameworks)
Strong understanding of the software development lifecycle (SDLC), from requirements gathering to deployment and maintenance
Excellent leadership, communication, and interpersonal skills, with the ability to influence and align teams and stakeholders without direct authority
Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate new ideas with technical teams
Bachelor’s/University degree or equivalent experience, potentially Master's degree
Experience with project management tools such as Jira, Confluence, or similar
Professional certifications such as Certified ScrumMaster (CSM) or SAFe Agilist
Experience working with cloud technologies (e.g., AWS, Azure, GCP) and modern software architecture patterns (e.g., microservices, APIs)

Job Responsibility

Agile Program Leadership: Lead and facilitate Agile ceremonies, including program increment (PI) planning, sprint planning, daily stand-ups, sprint reviews, and retrospectives for multiple development teams
Champion and enforce Agile best practices, ensuring the team follows a philosophy of iterative development, continuous feedback, and keeping a human in the loop
Work with Product Managers to define program scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders
Technical Execution and Strategy: Develop and manage a comprehensive program plan, including timelines, milestones, dependencies, and critical paths for complex technical projects
Engage with technical teams, including architects and senior engineers, to ensure solutions are scalable, secure, and align with the organization's technical strategy
Facilitate technical discussions, helping to resolve architectural disagreements and drive technical decision-making
Risk and Dependency Management: Proactively identify, track, and mitigate program risks, issues, and dependencies. Develop and implement effective mitigation and contingency plans
Manage dependencies between multiple project teams, ensuring seamless integration and coordination of work
Stakeholder Communication and Reporting: Serve as the primary point of contact for program status, communicating effectively with stakeholders at all levels, from individual contributors to executive leadership
Develop and maintain program-level dashboards and reports to provide transparency on progress, risks, and overall program health

Fulltime

Select Country

Program Management Lead - VP

Job Description

Job Responsibility

Requirements

Looking for more opportunities?