Program Management Lead - Branch Employee Experience, Citi

Citi

Location:
United States, Jacksonville, Florida ▼
O'Fallon, Missouri
Charlotte, North Carolina

Category:
-

Contract Type:
Not provided

Salary:

103920.00 - 155880.00 USD / Year

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Job Description:

The Program Management Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required to negotiate internally, often at a senior level. Develop communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
and, requires basic commercial awareness
Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Oversees program plans meet business needs as described in the program initiation documents
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
Develop and deliver effective communication centered on role development strategies and tactics to key stakeholders and senior leadership
to include Succeed at Citi and Employee experiences
Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
Ensures all areas of the program are appropriately staffed
Monitors program commitment from those assigning resources
Escalates program risks to the Program Director, or Program Sponsor, when appropriate
Creates the program risk management plan
Works with procurement team to create, administer, track, and eventually close program contracts
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary

Requirements:

6+ years of experience in Program/Project Management
Commitment to quality and attention to detail
Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
Critical thinking and problem solving skills
Bachelor’s/University degree or equivalent experience

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
June 06, 2025

Expiration:
June 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Management Lead - Branch Employee Experience

Citi

Location:United States, Jacksonville, Florida ▼O'Fallon, MissouriCharlotte, North Carolina

Category:-

Contract Type:Not provided