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The Program Mgmt Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Job Responsibility
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Responsible for the review and analysis of the financials including investigation of variances noted for the period
Reports to the Business Management Office Head any inconsistencies or improprieties noted during the review
Identifies primary drivers for cost movements and variances observed, and ensuring recovery and costs are close to budgeted numbers and plan
Analyzes data to ensure proper accounting booking procedures have been followed
Ensures timely booking of accrual entries for the Centre
Reviews and analyzes payments and ensure expenses are charged to the proper cost center
Provides timely, relevant and accurate reporting & analysis of the results of performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan
Monitors monthly productivity and provides inputs to ensure timely reporting of Productivity Saves
Maintains hiring and attrition tracker
Provides weekly variance analysis on HC movement, requisition control, generation of weekly/monthly HC reports
Supports the preparation of monthly packages for senior partners to review as well as and various ad-hoc reporting requests from senior leadership
Identifies program risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner
Act as subject matter expert (SME) to senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard
Communicate with senior managers, business stakeholders, multiple lines of defense, business process owners, and functional areas to build and maintain strong partnerships
Resolve TPM process-level escalations coming from internal partners
Facilitate and coordinate with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Assist with change management of enterprise-wide operating procedures
Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes
Compile and present reports for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns
Provide transparency into the effectiveness of key TPM deliverables for senior management, through regular monthly reporting and ensuring the accuracy of the reporting
Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations
Requirements
2-5 years relevant experience
Bachelor's/University degree or equivalent experience
Good interpersonal skills and ability to work in a global team
Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
Customer focus
Attention to detail with strong emphasis on quality
Ability to work and think independently
Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach