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Program Management Intermediate Analyst

India, Chennai Employment contract · Job Posted October 01, 2025
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Job Description

The Program Management Intermediate Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices. Demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner.

Job Responsibility

  • Ensure creation of program scope management plan
  • Create program schedule management plan
  • Ensure corrective action when program schedule variances occur
  • Create program quality management plan
  • Identify quality standards and metrics
  • Develop test plans, test cases and scripts
  • Identify defects and recommend appropriate course of action
  • Perform root cause analyses
  • Design and develop high quality presentations
  • Capture and document user stories, acceptance criteria, and process flows
  • Support IT processes such as change management, release planning, UAT and incident resolution
  • Collect, measure, and analyze program performance data
  • Review and analyze financials including investigation of variances
  • Monitor monthly productivity
  • Maintain hiring and attrition tracker
  • Provide weekly variance analysis on HC movement
  • Support preparation of monthly packages for senior partners

Requirements

  • 2-5 years of relevant experience
  • Collections Experience Preferred
  • Bachelor's/University degree or equivalent experience
  • In-depth specialty knowledge with solid understanding of industry standards and practices
  • Analytical thinking and knowledge of data analysis tools and methodologies
  • Developed communication and diplomacy skills
  • Ability to operate with limited level of direct supervision
  • Exercise independence of judgement and autonomy
  • Basic understanding of how own area integrates within IT testing to achieve objectives
  • Sound and comprehensive communication skills to exchange complex information
  • Willing to work in India Night Shifts

Nice to have

Collections Experience

What we offer

  • Career growth opportunities
  • Global team environment
  • Community engagement opportunities
  • Equal opportunity employer
  • Reasonable accommodations for disabilities
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