Program Management Governance Business Unit Sr Analyst

• performs Transformation Office check of stakeholder delivered Closure Summary documentation
• liaises with transformation program groups, execution teams and Internal audit to ensure clarity regarding documentation requirements
• advises stakeholders as governance and/or process subject-matter-expert for closure
• manages and maintains recordkeeping documentation to ensure an audit ready environment
• prepares metrics, tracks progress, conducts reconciliations and provides status reports
• monitors reports to ensure appropriate process steps are followed by stakeholders
• drives adherence to closure processes, procedures, methods, and standards
• identifies opportunities and works on automation of process using AI tools
• supports planning and coordination of day-to-day activities
• applies best practices for effective communication and problem-solving
• understands the bank environment and compliance and regulatory requirements
• works with regional and global team to implement the best standards across teams
• appropriately assesses risk when business decisions are made

• 5-8 years of experience participating in projects and teams
• minimum of 2 years of experience in a banking environment preferred
• excellent computer skills with a high level of proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint), Tableau, MS Access
• should demonstrate a commitment to quality and attention to detail
• strong analytical and problem-solving skills
• strong attention to detail and follow-up
• strong written and verbal communications skills with the ability to interact effectively
• ability to thrive in a high-paced work environment
• ability to work independently

knowledge of AI tools to work on automation processes

• Citi is an equal opportunity employer
• accessibility accommodations for persons with disabilities