Program Management Analyst, Citi

Citi

Location:
India, Chennai

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Program Management Analyst will be responsible for executing day-to-day activities in support of Citi's Third-Party Management Program, including the implementation of key, standardized processes related to compliance with Citi's policies and standards; guiding internal stakeholders; Strong communication and diplomacy skills is required. Takes overall responsibility for volume, quality, timeliness of end results; Provide guidance to internal stakeholders; monitoring the timely and effective completion of activities related to Third Party lifecycle; and ensuring data accuracy for the reporting of third-party related metrics.

Job Responsibility:

Executing day-to-day activities in support of Citi's Third-Party Management Program
Implementing key, standardized processes related to compliance with Citi's policies and standards
Guiding internal stakeholders
Taking overall responsibility for volume, quality, timeliness of end results
Monitoring the timely and effective completion of activities related to Third Party lifecycle
Ensuring data accuracy for the reporting of third-party related metrics
Looking for ways to improve the current process and share best practices
Participating in team meetings to analyze documentation and processes
Assisting management group in gathering data and information
Providing process guidance and support to Third Party Officers and Business Activity Owners
Facilitating and coordinating with various Policy Owners
Providing guidance to junior TPU analysts
Acting as Level 2 Reviewer
Verifying if third parties' policies and procedures are complaint to Citi's policies
Identifying opportunities for better control and productivity enhancement
Analyzing data and forecast trends with respect to inherent risk
Working with Operations standards team to identify process gaps
Providing data to management team for Internal and external Auditors
Initiating process changes in line with new emerging risks

Requirements:

Minimum 8+ years of working experience in financial services / Banking industry
Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
Knowledge of third-party management risk and control methodologies and best practices
Team management skills preferred
Supply chain management experience preferred
Bachelor's degree required
Master's Degree preferred
Professional Qualifications including CA/ICWA/ACS etc

Nice to have:

Team management skills
Supply chain management experience
Master's Degree
Professional Qualifications including CA/ICWA/ACS

Additional Information:

Job Posted:
October 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Program Management Analyst