Program Management Analyst, Citi

Citi

Location:
India, Chennai

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Third Party Management Operations (TPM Ops) provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life cycle.

Job Responsibility:

Execute day-to-day activities in support of Citi’s Third-Party Management Program
Implement key, standardized processes related to compliance with Citi’s policies and standards
Guide internal stakeholders
Monitor the timely and effective completion of activities related to Third Party lifecycle
Ensure data accuracy for the reporting of third-party related metrics
Improve current process and share best practices with management team
Participate in team meetings to analyze documentation and processes
Assist management group in gathering data and information
Demonstrate Strong knowledge about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations
Provide process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders
Facilitate and coordinate with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Provide guidance to junior TPU analysts on the process execution
Act as Level 2 Reviewer in the team and guide the team members as needed
Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures
Identify and report gaps if any, to senior management
Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects
Analyze the data and forecast trends with respect to inherent risk associated with third parties and build controls to mitigate such risks
Work with Operations standards team to identify the process gaps and take measures in mitigating the same
Provide all data related to management team for Internal and external Auditors and ensure timely and accurate submission of all deliverables
Initiate process changes in line with new emerging risks and regulatory requirements

Requirements:

Minimum 8+ years of working experience in financial services / Banking industry
Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
Knowledge of third-party management risk and control methodologies and best practices
Team management skills preferred
Supply chain management experience preferred
Bachelor’s degree required
Master’s Degree preferred
Professional Qualifications including CA/ICWA/ACS etc

Nice to have:

Team management skills
Supply chain management experience

Additional Information:

Job Posted:
July 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Program Management Analyst