Program Management Analyst, Citi

Citi

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This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes or assist with other data analysis initiatives
Support the compilations of reports in PowerPoint for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns
Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner
Act as subject matter expert (SME) for senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard
Communicate with business stakeholders and business process owners, and functional areas to build and maintain strong partnerships
Resolve TPM process-level escalations coming from internal partners
Assist with change management of enterprise-wide operating procedures
Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations

Good interpersonal skills and ability to work in a global team
Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
Customer focus
Attention to detail with strong emphasis on quality
Ability to work and think independently
Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach
Bachelor’s/University degree or equivalent experience

Employment Type:

Fulltime

Work Type:

On-site work

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