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Program Management Analyst

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Citi

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Responsibility:

  • Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes or assist with other data analysis initiatives
  • Support the compilations of reports in PowerPoint for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns
  • Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner
  • Act as subject matter expert (SME) for senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard
  • Communicate with business stakeholders and business process owners, and functional areas to build and maintain strong partnerships
  • Resolve TPM process-level escalations coming from internal partners
  • Assist with change management of enterprise-wide operating procedures
  • Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
  • Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations

Requirements:

  • Good interpersonal skills and ability to work in a global team
  • Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
  • Customer focus
  • Attention to detail with strong emphasis on quality
  • Ability to work and think independently
  • Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach
  • Bachelor’s/University degree or equivalent experience

Additional Information:

Job Posted:
May 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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