Program Management Analyst, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Program Management Analyst applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Develops working knowledge of industry practices and standards. The role limits but directly impacts the business through the quality of the tasks/services provided.

Job Responsibility:

participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
provides governance and oversight may include (not limited to) technology operational risk, risk for example
ensures that all product, operational, fiduciary, regulatory and payment system risks are actively identified, monitored, and adequately controlled
identifies system or process weaknesses, proposing resolutions that will mitigate the exposure and increase processing efficiency
integrates other control functions to ensure all risks are fully scrutinized
identifies risks that cross the businesses and organizing cross-functional solutions
tracks and resolves on all risk issues - process management - ad hoc reporting
additional duties as assigned
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

1-2 years relevant experience
knowledge and skills (general and technical)
excellent written and verbal communication skills
ability to perform under pressure
ability to manage multiple tasks and priorities
ability to function independently
proficient in MS Office Word, Excel and PowerPoint applications
project management skills

Additional Information:

Job Posted:
July 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Program Management Analyst