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The Program Management Advisory and Execution (PMAE) is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects. We act as partners to interject project management discipline to work efforts. The team works across silos and moves from topic to topic while continuing to maintain and follow program management rules of governance. PMAE is an organization consisting of over 70 project management professionals, each with a very robust and diverse background. The work will vary across engagements but generally will range from regulatory compliance to risk management, to the integration of technology into the business process. PMAE is not a technology-centric project management office, it’s work includes the integration of the technology projects into cross-functional business initiatives as part of a larger body of work. This is a highly matrixed organization where your primary manager will not be providing daily oversight of your actions and project management skills. You will be expected to operate independently, while interacting with your clients and stakeholders on a day-to-day basis. As initiatives, programs, and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your primary PMAE supervisory chain.
Job Responsibility:
Be the example of program management excellence by aligning your programs to the PM Practices
Establish and execute governance aligned to PM Taxonomy for your assigned work efforts
continually adapts governance based on evolving program requirements
Provide challenge to status’s reported to highlight risk
Maintain alignment to the approved engagement strategy
Manage resources within the program to ensure appropriate workload within the team
continually assesses the program’s resourcing strategy and escalates to the EL for enterprise or strategic resources when necessary
Provide the benefit of your experience and network to our clients and assigned initiatives and programs
Drive accountability and engagement by holding oneself and the team accountable for deliverables and performance of the program
Demonstrate advanced judgment and conduct in-depth quantitative or qualitative analysis to structure and solve problems and develop new, innovative solutions
Manage, mentor and coach team members to elicit their best performance while partnering with the Engagement Lead
Actively build and manage the PMAE relationship with the client. Work as a partner to build strong relationships with senior project and program stakeholders
Implement and leverage the enhanced PM practices to drive value to your clients and stakeholders, work as a partner and deliver results. Maintain 100% compliance
Proactively identify and act on opportunities to manage risk through streamlining, simplifying and eliminated redundancies
Act strategically by anticipating and designing changes to business systems, processes, templates, and tools in response to initiative/program needs
Employ excellent communication skills to negotiate and to articulate complex recommendations and build organizational competency in the use of updated methods and models
Set direction and tone of the work by driving the pace and providing clear effective communication
Capture and document lessons learned, sharing experiences across PMAE. Identify best practice work product examples and communicate /capture for the benefit of the team
Increase the value proposition of PMAE engagements by providing domain expertise in program management while maintaining focus on the program benefit realization.
Requirements:
10+ years of experience managing complex programs and projects with internal and external resources following a structured methodology
Bachelor's Degree or equivalent work experience
Technical proficiencies in MS Project, Word, Excel, and PowerPoint required
Demonstrated ability to lead program managers on complex programs managing all activities in lifecycle associated with projects/programs that are long-term, cross lines of business, and high in risk, scope and complexity with a broad impact
Must be able to work at designated Citi location in 3 days / week
PMP or PRINCE2 certification. Or the ability to obtain certification within 1 year of employment.
Nice to have:
Professional experience in a large corporation, within the financial sector is a plus
Finance or accounting experience as a plus
Experience with enterprise program management tools.