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Program Lead Financial Capability

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Sydney Anglicans

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Location:
Australia , Wollongong

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Help us transform how we support people facing financial stress through FinWell – Financial Wellbeing and Community. This collaborative, relationship‑driven approach empowers clients to build lasting financial confidence while giving our people the chance to create meaningful, long‑term impact. You have so much to offer. We do, too! Let's grow together! As a Program Lead Financial Capability you’ll play a pivotal role in shaping Anglicare’s shift from crisis response to longer support and lasting change. At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach and impact even further.

Job Responsibility:

  • Support people beyond crisis moments, helping them understand their finance, build confidence, and create stability over time through ongoing, connected support from trusted teams working together
  • Oversee the Financial Wellbeing services in the Illawarra, based in Wollongong
  • Lead a team of up to 6 professionals delivering Financial Capability, Financial Counselling and related services across office and community settings
  • Work closely with financial counsellors, caseworkers, churches and community partners
  • Drive strong client outcomes, ensure compliance, and embed a trauma‑informed, strengths‑based approach while fostering a collaborative, high‑performing team culture

Requirements:

  • Experience leading and coaching teams in community or social services
  • Strong background supporting people experiencing financial hardship
  • Ability to build genuine connections with diverse communities
  • Proven capability managing priorities, data, and reporting in fast‑paced environments
  • Collaborative, values‑led, outcomes‑focused leadership style
  • Clear verbal and written communication skills
  • Relevant tertiary qualification (Social Work, Community Services, Management or similar)
  • Alignment with Anglicare's Christian vision, mission and values
What we offer:
  • Salary packaging – up to $15,900 tax-free income plus $2,650 for meals and entertainment
  • Ongoing professional development and leadership training to advance your career
  • Exclusive discounts to over 400 retailers
  • Employee Assistance Program and Fitness Passport with discounts to over 800 gyms

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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