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Program Lead, AV Support Strategic Planning

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Uber

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Location:
United States , New York, New York ▼

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

146000.00 - 180000.00 USD / Year
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Job Description:

The Global Community Operations organization provides support to Uber customers and various partners. As autonomous vehicles (AVs) become an increasingly important part of our offering, we are seeking a highly motivated and detail-oriented Senior Strategic Planning Associate to help manage the operational rhythm and planning efforts for AV Support. This role will be critical in leading key planning cadences, driving workforce and financial tracking, and informing agent strategy decisions. You will partner closely with cross-functional stakeholders across Finance, Operations, Product, and Community Operations to build scalable mechanisms that guide investments, headcount strategy, and performance tracking across AV Support verticals including Rider/Eater Support, Remote Vehicle Assistance, and Field Support Operations. This role sits at the intersection of financial rigor and strategic judgment - you will build and defend the operating plan, own headcount and budget forecasting, and advise on how our support network should evolve. This is not a traditional FP&A role, the right candidate brings strong financial foundations alongside the ability to form and influence business strategy.

Job Responsibility:

  • Lead Strategic Planning Cadences
  • Workforce and Budget Management
  • Lead Agent Network Strategy
  • Define Performance Targets & Enable Decisions
  • Partner Cross-Functionally

Requirements:

  • 5+ years of experience in strategic finance, FP&A, investment banking, corporate strategy, or management consulting
  • Bachelor's degree

Nice to have:

  • High proficiency in Excel/Google Sheets and ability to work with large data sets
  • Strong track record in customer experience strategy or sales
  • Experience with financial and headcount planning, preferably in a support operations or tech environment
  • Proven experience in working with diverse set of functions and stakeholders in complex organizational settings
  • Strong analytical and organizational skills with experience managing planning or reporting processes
  • Excellent communication and stakeholder management capabilities
  • Strong critical thinking skills with the ability to use data to develop strategies and make decisions quickly
  • Prior exposure to autonomous vehicle programs or similar high-innovation spaces
  • Strong communication and presentation skills, including experience presenting data & insights to senior audiences
  • SQL proficiency is a plus
What we offer:
  • Bonus program
  • equity award & other types of comp
  • 401(k) plan
  • various benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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