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Citi Logo Citi · IT - Administration

Program Group Manager (Senior Vice President)

Ireland, Dublin Employment contract 109920.00 - 164880.00 EUR / Year · Job Posted July 13, 2026
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Job Description

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. As a Program Group Manager, you'll be a core part of the team responsible for delivering and executing strategic programs for Citi's Custody and Fund Services. This role is central to bridge the gap between business, operations, and technology to enhance our product offerings and meet complex client needs.

Job Responsibility

  • Help drive program management for a key strategic initiative, partnering closely with stakeholders across Product, Operations, and Technology
  • Collaborate with technology and business partners to effectively plan, prioritize, and escalate project deliverables
  • Provide regular updates to senior internal stakeholders
  • Take ownership of delivering a consistent and efficient operating model across all Citi regions
  • Develop high-level strategic requirements and documentation, playing an integral role in translating business needs into actionable business requirements or user stories
  • Drive the internal adoption of new technologies and strategic solutions across regions, ensuring all internal stakeholders are educated and aligned on the product vision
  • Represent the business by clearly articulating the strategic vision and benefits of the platform to clients, prospects, and consultants
  • Reinforce key product messaging through various channels, including RFP responses and client presentations

Requirements

  • Deep knowledge of the Custody and Fund Services industry, particularly within Global Custody services and the regulatory landscape in the UK and Ireland
  • A strong working knowledge of the broader securities services’ ecosystem (Front, Middle, and Back Office) is required
  • Proven experience delivering complex data and reporting projects in a technical and business-focused environment
  • Demonstrated experience working on projects involving modern technology, architecture, and infrastructure is essential
  • Excellent ability to establish, build, and maintain effective working relationships at all levels of the organization
  • Strong client-facing, presentation, and communication skills are critical for success in this role
  • Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes
  • Strong collaboration, coaching, and organizational skills are a must

What we offer

  • competitive base salary (which is annually reviewed)
  • business casual workplace
  • hybrid working model (up to 2 days working at home per week)
  • additional benefits that support you (and your family) to be well, live well and save well
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