Program Director

• Facilitate engaging workshops focused on financial literacy
• Provide personalized support to clients by addressing financial inquiries, assisting with forms, and guiding them toward appropriate resources
• Schedule and organize workshops and events, ensuring all logistics and materials are prepared for smooth execution
• Collaborate with community partners to align on program details, expectations, and follow-up needs
• Maintain accurate records of attendance and program data, supporting reporting efforts and identifying opportunities for process improvements
• Prepare and update program materials, presentations, and handouts for both virtual and in-person events
• Represent the organization at outreach events, partner meetings, and community initiatives to foster strong relationships
• Support tax site operations during tax season by coordinating workflows and assisting clients with document verification
• Respond to client inquiries in the off-season, routing questions and resolving issues as needed
• Assist with program administration tasks, including tracking participant information and preparing dashboards for stakeholders

• Minimum of 3 years of experience in program coordination, education, customer service, or nonprofit/community work
• Proven ability to deliver workshops and presentations to audiences from diverse backgrounds
• Strong organizational skills with a keen attention to detail and the ability to manage multiple priorities
• Excellent verbal and written communication skills, ensuring clarity in all interactions
• Familiarity with scheduling tools and virtual platforms for managing events and workshops
• Comfort working with data tracking systems to maintain accurate and timely program records
• Knowledge of financial education topics and resources, including FAFSA and tuition assistance plans

Certification or training in tax preparation is a plus but not required

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan