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We are seeking a highly motivated and results-driven Program Director. This critical role is responsible for leading the delivery of one of TM Forum’s three flagship Missions: AI & Data Innovation. Composable IT and Ecosystems or Autonomous networks. The Program Director will drive the end-to-end execution of the Mission, translating strategic objectives into actionable plans and delivering high-impact outcomes.
Job Responsibility:
Responsible for overseeing the delivery of a Mission and is accountable for the quality, relevance, and impact of its outputs
Take the Mission Leads strategy and translate this into a cohesive, value-driven strategy for the Mission, leveraging TM Forum’s matrix structure and member ecosystem
Provide input into the Wider TM Forums strategy based on knowledge, and understanding of industry problems and opportunities
Align the Mission’s roadmap and outputs with TM Forum’s overall strategic direction and the needs of members
Collaborate closely with Program Directors and Architects across all Missions to manage interdependencies, avoid duplication, and identify joint opportunities
Acts as a deputy as and when required for the Mission lead at events etc
Evangelise the work, both internally and externally, speaking at external events, write thought-leading material and active social media presence
Lead the end to end planning, delivery, and governance of the Mission program—ensuring timelines, milestones, resources, and deliverables are tracked and optimized
Provide visibility and communication around progress, risks, and benefits realization
Coordinate a portfolio of projects and assets that support the Mission’s roadmap
Ensure all workstreams within the Mission follow agreed collaboration methodologies and quality standards
Responsible for delivering against and reporting on KPI’s, key results and success criteria for the Mission
Build and maintain a healthy, diverse, and engaged community of member contributors across regions, company types, and domains
Inspire and support member professionals to participate meaningfully in co-creation and innovation activities
Act as the primary point of contact for Mission contributors, fostering strong relationships and alignment
Driving the adoption of the Mission assets (and wider ODA)
Work closely with TM Forum teams including Events, Research, CTO, Product, Innovation, Marketing, and Membership to drive Mission success
Ensure regional needs are considered by engaging with Regional Directors
Co-create go-to-market strategies with marketing and commercial teams to drive adoption and visibility of Mission outputs
Requirements:
Strategic, high-energy leader with a proven track record of driving complex, multi-stakeholder programs to successful outcomes—particularly in telecoms or digital transformation contexts
Self-motivated and entrepreneurial, with the ability to think strategically, operate autonomously, and galvanize cross-functional and matrix teams toward a shared vision
Strong consultative approach, with experience working face-to-face with members or clients to build trusted, long-standing relationships
Excellent communicator with the gravitas and executive presence to engage effectively at all levels, including C-suite
Experienced team builder and motivator, skilled at navigating conflicting priorities, inspiring participation, and aligning diverse stakeholders to common goals
Experience in mentoring and developing team mates to reach their full potential
Deep understanding of agile methodologies, and business change management practices
Highly organized and outcome-focused, thriving in fast-paced, collaborative environments where clarity, adaptability, and momentum are essential
Passionate about creating real industry-level impact, with a strong alignment to TM Forum’s values and mission
Ideally a strong understanding of Atlassian toolsets e.g. Confluence, Jira
PMP, MSP, SAFe, or equivalent certifications are a plus
Nice to have:
Ideally a strong understanding of Atlassian toolsets e.g. Confluence, Jira
PMP, MSP, SAFe, or equivalent certifications are a plus