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We are seeking a Program Director – Engineering Excellence to lead complex, multi-workstream retail transformation programs using AI, data platforms, and modern engineering practices. This is a delivery-first leadership role, not a pure PMO or governance position. The ideal candidate has direct experience in traditional retail environments and has led technology modernization inside brick-and-mortar organizations, including merchandising, supply chain, store systems, and digital platforms. You will work directly with C-level executives (CIO, CTO, CDO, COO) and own outcomes across business and engineering.
Job Responsibility:
Own end-to-end delivery of large retail modernization programs across multiple teams and vendors
Act as the primary executive partner to client CIO/CXO leadership
Lead engineering, data, and AI workstreams across: Store systems, Merchandising platforms, Supply chain & fulfillment & Customer experience platforms
Translate business strategy into executable engineering roadmaps
Drive modernization of legacy platforms into cloud-native, data-driven systems
Govern delivery across budget, scope, timeline, and quality
Lead executive steering committees and transformation planning sessions
Ensure engineering standards, architecture discipline, and DevOps maturity
Identify and remove delivery blockers across organizations
Partner with Internal architects and engineering leads to ensure technical excellence
Support pre-sales and growth by shaping solution strategy and delivery plans
Requirements:
15+ years of engineering or technology program leadership
Direct brick-and-mortar retail experience (grocery, big-box, or omnichannel)
Proven work in modernizing: Merchandising platforms, Supply chain systems, Store operations or POS platforms, Digital commerce platforms
Experience working with CXO-level stakeholders
Strong understanding of: Data platforms and analytics, AI and automation in operations, Cloud modernization, Event-driven and microservices architectures
Consulting or systems integration background preferred
Comfortable operating in high-ambiguity transformation programs
Executive-level communication and stakeholder management
Deep understanding of engineering delivery and system modernization
Ability to bridge business, operations, and technology