Program Coordinator Job at EdTech Jobs (Denver/Aurora Metro Area)

Program Coordinator

EdTech Jobs

Location:
United States , Denver/Aurora Metro Area

Category:
Education

Contract Type:
Not provided

Salary:

50000.00 - 75000.00 USD / Year

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Job Description:

The Program Coordinator (PC) is a critical role within the Customer Success team, responsible for managing day-to-day operations at assigned districts and schools. PCs serve as the primary on-the-ground representatives, interfacing with Points of Contact (POCs) and ensuring the successful implementation and support of our programs. This role allows Customer Success Managers (CSMs) to focus on program health and coordinating issue resolution with internal teams.

Job Responsibility:

Manage day-to-day operations at assigned districts and schools
Serve as primary on-the-ground representative
Interface with Points of Contact (POCs)
Ensure successful implementation and support of programs
Provide program support including audits, classroom support, and troubleshooting
Interface with POCs to gather feedback and share insights
Build and maintain strong relationships with district staff and stakeholders
Conduct training and onboarding sessions
Assist with launch of new programs and initiatives
Monitor program performance and provide regular updates
Address and resolve issues or concerns raised by district staff
Collaborate on strategies for program improvement
Align with CSM on district/school JSP goals and support tracking
Participate in strategic planning sessions and feedback loops
Utilize data to inform hiring and placement decisions
Monitor and analyze program data
Provide data-driven insights to support strategic decision-making

Requirements:

Bachelor's degree in Education, Business, or a related field
Minimum of 3 years of experience in program coordination, customer success, or a related role
Strong interpersonal and communication skills
Ability to build and maintain strong relationships with stakeholders
Excellent organizational and time management skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite and other relevant software

Nice to have:

Experience coaching in an educational setting and/or working with school administration
Knowledge of customer success best practices
Experience with data analysis and/or instructional coaching

Additional Information:

Job Posted:
January 11, 2026

Expiration:
May 28, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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