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Program Coordinator

United States, Charlotte 28.00 - 33.00 USD / Hour · Job Posted December 17, 2025
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Job Description

Join our team as a Program Coordinator where you'll be the driving force behind successful program operations, serving as the central hub that connects stakeholders, tracks performance metrics, and optimizes outcomes through data-driven insights. You'll coordinate multiple program activities, analyze performance data to identify improvement opportunities, and play a key role in standardizing processes across teams. This dynamic position offers the perfect blend of operational coordination, analytical problem-solving, and stakeholder engagement, providing excellent growth opportunities for someone looking to advance their career in program management while making a measurable impact on organizational success.

Job Responsibility

  • Track program milestones, timelines, and deliverables ensuring alignment with organizational and program goals
  • Coordinate daily program activities ensuring goals and deadlines are met
  • Serve as the point of contact for key stakeholders regarding program information and reporting needs
  • Maintain accurate records of program activities, expenditures, and outcomes
  • Maintain and provide consistent tracking of KPIs and other performance metrics to enable measurement of programs and project outcomes
  • Update program materials for market facing teams
  • Track progress against program objectives and milestones
  • Assist in gathering and analyzing data to support program evaluation
  • Identify areas for improvement and suggest strategies for optimization
  • Help standardize metrics, definitions, and reporting processes across teams
  • Provide necessary data and reporting for forecasting processes
  • Assess capacity requirements and estimate ROI
  • Other duties as assigned

Requirements

  • Bachelor’s degree in Business, Public Administration, Data Analytics or related field
  • 2-4 yrs. experience in an administrative role
  • Strong organizational skills with a focus on detail
  • Strong verbal and written communication skills
  • Strong Excel & Google Sheets skills
  • Familiarity with BI/reporting tools (Tableau, Snowflake, Power BI)
  • Ability to gather and interpret data necessary for ROI modeling and capacity planning
  • Knowledge of performance metrics and ROI tracking

Nice to have

Experience in healthcare

What we offer

  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options

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