CrawlJobs Logo

Program Coordinator, Guest Relation

India, Bengaluru · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

This position serves as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations. You will combine hospitality, operational support, and coordination to create a welcoming and productive work environment while assisting with service delivery, driving customer engagement, and supporting event and facility management functions. This role contributes to JLL's business objectives by enhancing client satisfaction through exceptional guest relations and operational excellence that supports workplace productivity and positive brand experiences.

Job Responsibility

  • Greet and assist visitors, clients, and employees with warmth and professionalism while managing reception area appearance
  • Operate visitor management systems for registrations, badges, and access control while handling incoming calls and messages
  • Act as point of contact for employee and visitor queries while supporting periodic feedback collection to enhance service standards
  • Collaborate with helpdesk teams to ensure timely resolution of service tickets and monitor facility usage for issue reporting
  • Support coordination and execution of internal events, meetings, and leadership visits with logistics assistance
  • Conduct basic facility inspections including front office equipment and safety supplies while assisting with emergency protocols
  • Maintain event trackers and ensure meeting room readiness before and after events with catering and tech support coordination

Requirements

  • 2-4 years of experience in receptionist, customer service, or hospitality-related roles, preferably in facility management or corporate environments
  • Strong interpersonal and communication skills with professional demeanor and attention to detail
  • Ability to multitask, prioritize, and manage time efficiently in fast-paced environment
  • Working knowledge of MS Office suite (Outlook, Excel, PowerPoint)
  • Passionate about providing high-quality customer experiences with proactive and adaptable approach
  • Team player with positive and collaborative mindset who can work with minimal supervision
  • Ability to handle complaints and service disruptions with customer-centric approach

Nice to have

  • Familiarity with helpdesk or visitor management systems
  • Experience in event coordination and logistics management
  • Background in facility management or corporate reception environments
  • Knowledge of safety procedures and emergency protocol implementation
  • Experience with vendor coordination and internal team collaboration
  • Understanding of service delivery support and operational excellence principles

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Program Coordinator, Guest Relation

8 matching positions

Guest Coordinator

The Guest Coordinator is responsible for engaging with guests and promoting the ...
Location
Location
United States , Noblesville
Salary
Salary:
Not provided
ulta.com Logo
Ulta Beauty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma is preferred
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience
  • Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
  • Demonstrate significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Strong communication skills
  • Ability to troubleshoot
  • Ability to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales
  • Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service
  • Courteously handle sales, refunds and exchanges
  • Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services
  • Build the services business by informing guests of current promotions and events and confidently inviting them to try services
  • Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services
  • Maintain prompt, regular attendance
  • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
  • Parttime
Read More
Arrow Right

Guest Coordinator

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta ...
Location
Location
United States , Citrus Heights
Salary
Salary:
16.90 - 21.50 USD / Hour
ulta.com Logo
Ulta Beauty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma is preferred
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience
  • Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
  • Demonstrate significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Strong communication skills
  • Ability to troubleshoot
  • Ability to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Engage with guests and promote Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person
  • Contribute to meeting or exceeding store’s goals related to retail and service sales, guest loyalty, retail shrink, and omni-channel sales
  • Provide exceptional guest service
  • Courteously handle sales, refunds and exchanges
  • Support services team by answering salon phone calls, addressing and resolving guest concerns, managing services booking system, guest records and salon traffic flow, and suggesting add-on services
  • Build services business by informing guests of current promotions and events and confidently inviting them to try services
  • Influence and support service providers in execution of daily appointment pages, rebooking, and new guest acquisition behaviors
  • Book appointments for and support execution of services and in-store events
  • Take initiative to stay informed regarding new and existing industry trends, products, and services
  • Maintain prompt, regular attendance
What we offer
What we offer
  • Part-time positions are eligible for dental, vision, life, and disability benefits
  • Paid time off (for full-time)
  • Health, dental, vision, life, and disability benefits (for full-time)
  • Parttime
Read More
Arrow Right

Guest Coordinator

The Guest Coordinator is responsible for engaging with guests and promoting the ...
Location
Location
United States , San Antonio
Salary
Salary:
Not provided
ulta.com Logo
Ulta Beauty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma is preferred
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience
  • Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
  • Demonstrate significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Strong communication skills
  • Ability to troubleshoot
  • Ability to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty
  • Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service
  • Courteously handle sales, refunds and exchanges
  • Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon
  • Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests
  • Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
  • Maintain prompt, regular attendance
  • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
  • Parttime
Read More
Arrow Right

Guest Coordinator

The Guest Coordinator is responsible for engaging with guests and promoting the ...
Location
Location
United States , Scottsdale
Salary
Salary:
Not provided
ulta.com Logo
Ulta Beauty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma is preferred
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience
  • Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
  • Demonstrate significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Strong communication skills
  • Ability to troubleshoot
  • Ability to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty
  • Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service
  • Courteously handle sales, refunds and exchanges
  • Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon
  • Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests
  • Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
  • Maintain prompt, regular attendance
  • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
  • Parttime
Read More
Arrow Right

Program Coordinator

Program Coordinator will support the planning and delivery of an internal leader...
Location
Location
Canada , Oshawa
Salary
Salary:
60.00 - 75.00 CAD / Hour
morson.com Logo
Morson Talent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Post‑secondary education in Human Resources, Adult Education, Business Administration, or a related field
  • Experience coordinating training, learning, or development programs in a complex organization
  • Strong organizational, communication, and stakeholder‑coordination skills
Job Responsibility
Job Responsibility
  • Coordinate end‑to‑end logistics for leadership development programs, including scheduling, participant enrollment, materials, and session support
  • Support delivery of vendor led programs and senior leader engagement activities (e.g., guest speakers, panels, discussions)
  • Liaise with facilitators, subject matter experts, and senior leaders to enable effective program execution
  • Maintain program records, tracking participation and completion through OPG learning systems
  • Collect and summarize participant feedback and support reporting on program effectiveness
  • Provide administrative and coordination support for continuous improvement of leadership programs
  • Fulltime
Read More
Arrow Right

Guest Coordinator

The Guest Coordinator is responsible for engaging with guests and promoting the ...
Location
Location
United States , Vestal
Salary
Salary:
16.00 - 20.00 USD / Hour
ulta.com Logo
Ulta Beauty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma is preferred
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience
  • Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
  • Demonstrate significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Strong communication skills
  • Ability to troubleshoot
  • Ability to work independently and as part of a team
  • Work a flexible schedule to include days, evenings, weekends, and holidays
Job Responsibility
Job Responsibility
  • Engage with guests and promote the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person
  • Represent the image, products, and culture of Ulta Beauty
  • Support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards)
  • Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales
  • Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service
  • Courteously handle sales, refunds and exchanges
  • Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon
  • Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests
  • Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
What we offer
What we offer
  • Part-time positions are eligible for dental, vision, life, and disability benefits
  • Parttime
Read More
Arrow Right

Assistant Guest Relation Manager

We are seeking a dynamic and customer-focused Assistant Guest Relations Manager ...
Location
Location
Turkey , Bodrum
Salary
Salary:
Not provided
all.accor.com Logo
Accor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency with Opera system and related hotel management sub-systems
  • Excellent communication skills with confident, clear English and Russian proficiency
  • Strong interpersonal skills for managing guest and colleague interactions
  • Demonstrated leadership qualities and ability to motivate team members
  • Conflict resolution and complaint handling expertise
  • Time management and organizational abilities
  • Problem-solving and analytical skills
  • Flexibility and adaptability in a fast-paced environment
  • Team player mentality with a guest-focused and service-oriented attitude
  • Minimum 2 years in a supervisory position within the service industry
Job Responsibility
Job Responsibility
  • Deliver exceptional guest experiences by maintaining high service standards during arrivals, departures, rooming, and special requests
  • Assist in optimizing hotel occupancy and room rates to maximize revenue generation
  • Handle guest complaints professionally and empathetically, ensuring prompt and effective resolution
  • Conduct training programs and mentor Guest Services team members to enhance their skill set and performance
  • Collaborate seamlessly with other departments including housekeeping, and bell services to ensure cohesive guest experiences
  • Implement and maintain standard operating procedures for the guest services department
  • Monitor and analyze systems and procedures to identify opportunities for operational efficiency improvements
  • Manage reservations and coordinate with housekeeping to ensure timely room readiness
  • Contribute to sales initiatives by promoting hotel services, packages, and special offers to guests
  • Ensure compliance with health, safety, and security regulations at all times
  • Fulltime
Read More
Arrow Right

Guest Services Coordinator

We are looking for a Guest Services Coordinator to support resident life program...
Location
Location
United States , Portola Valley
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • an associate degree in Recreation, Human Services, or a related discipline is preferred
  • At least 1 year of recent experience supporting recreational, social, or activity-based programming
  • Ability to work effectively with older adults and demonstrate sensitivity to age-related needs and changing levels of care
  • Strong communication and interpersonal skills with the ability to interact professionally with residents, families, team members, and community partners
  • Solid organizational and time management abilities, including the capacity to handle multiple events and priorities independently
  • Familiarity with grief, loss, and emotional wellness concepts, with sound judgment when supporting resident participation
  • Basic computer skills in Microsoft Word, Excel, and Outlook, along with the ability to learn new technology quickly
  • Ability to stand, walk, bend, stoop, and lift up to 50 pounds as needed
Job Responsibility
Job Responsibility
  • Lead both group programs and individual engagement opportunities designed around each resident’s interests, preferences, and level of support needed
  • Organize activity materials and program supplies, ensuring resources are available, orderly, and ready for scheduled events
  • Prepare and share monthly calendars while keeping residents and families informed about upcoming programs and community updates
  • Track participation, complete program documentation, and maintain accurate records related to resident engagement and activity outcomes
  • Arrange rooms and equipment for events, including seating layouts and audiovisual setup, and restore spaces afterward
  • Plan and coordinate seasonal displays and cultural decorations that reflect a wide variety of celebrations and community events
  • Provide reminders and hands-on encouragement to help residents, including those needing additional care, participate comfortably in activities
  • Support outings and special events by coordinating schedules, transportation details, and communication with outside partners, volunteers, and vendors
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
Read More
Arrow Right