Program Coordinator, Executive Education Job at HBS (Boston)

Program Coordinator, Executive Education

HBS

Location:
United States , Boston

Category:
Office Administration

Contract Type:
Not provided

Salary:

66000.00 - 69000.00 USD / Year

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Job Description:

The Program Coordinator works alongside another Program Coordinator and Program Manager to make up an Executive Education Program Delivery team. The Program Coordinator is responsible for pre-planning through the delivery of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team’s assigned portfolio of programs.

Job Responsibility:

Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session
Be the primary contact for faculty and participants for all pre, during, and post program-related support
Work closely with other HBS support departments to include operations, media services, housekeeping, catering, and other constituents to ensure appropriate operational support
Coordinate and administer program schedules for domestic and international programs
Build and maintain participant websites for each program
Coordinate experiential learning exercises and team-building activities
Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery
Coordinate program logistics for on-campus programs, to include meals, housing, and special events, both on campus and at local venues
Coordinate and host online sessions to include sharing documents and videos, administering polls, coordinating breakout rooms, monitoring attendance, and facilitating communication with faculty, participants, and the technology team, delivered primarily via Zoom or the HBS Online Classroom
Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data
Coordinate, process, and track program purchases and other expenses
Staff the program office when programs are in session
Facilitate online Zoom sessions
Coordinate online live sessions, working closely with the HBS Live Online Classroom team
Collaborate with other Exec Ed teams, including Program Directors, Enrollment and Admission Services, Finance, Client Services, Resource Allocation Associate Director, Coaching Directors, etc.
Support the larger program delivery team in “all hands-on deck” activities, including program assignments and coverage across teams
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents
Perform other duties as assigned

Requirements:

High School Diploma, GED, or equivalent is required
3+ years of experience in administrative support role(s) is required
Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must
Education beyond high school may count toward experience

Nice to have:

This position requires a team player with a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, customer-oriented, high-energy environment
Demonstrated ability to think quickly, manage multiple priorities and generate solutions when unexpected problems arise
Candidates must show strong verbal and written communication skills
Excellent customer service and organizational skills, as well administrative coordination experience
Candidates must be highly motivated, solution driven, take initiative and work well both independently and in a team approach
Must be flexible, energetic, diplomatic and detail oriented

What we offer:

Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks

Additional Information:

Job Posted:
January 30, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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