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HBS Logo HBS · Office Administration

Program Coordinator, Executive Education

United States, Boston 66000.00 - 69000.00 USD / Year · Job Posted January 30, 2026
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Job Description

The Program Coordinator works alongside another Program Coordinator and Program Manager to make up an Executive Education Program Delivery team. The Program Coordinator is responsible for pre-planning through the delivery of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team’s assigned portfolio of programs.

Job Responsibility

  • Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session
  • Be the primary contact for faculty and participants for all pre, during, and post program-related support
  • Work closely with other HBS support departments to include operations, media services, housekeeping, catering, and other constituents to ensure appropriate operational support
  • Coordinate and administer program schedules for domestic and international programs
  • Build and maintain participant websites for each program
  • Coordinate experiential learning exercises and team-building activities
  • Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery
  • Coordinate program logistics for on-campus programs, to include meals, housing, and special events, both on campus and at local venues
  • Coordinate and host online sessions to include sharing documents and videos, administering polls, coordinating breakout rooms, monitoring attendance, and facilitating communication with faculty, participants, and the technology team, delivered primarily via Zoom or the HBS Online Classroom
  • Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data
  • Coordinate, process, and track program purchases and other expenses
  • Staff the program office when programs are in session
  • Facilitate online Zoom sessions
  • Coordinate online live sessions, working closely with the HBS Live Online Classroom team
  • Collaborate with other Exec Ed teams, including Program Directors, Enrollment and Admission Services, Finance, Client Services, Resource Allocation Associate Director, Coaching Directors, etc.
  • Support the larger program delivery team in “all hands-on deck” activities, including program assignments and coverage across teams
  • Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents
  • Perform other duties as assigned

Requirements

  • High School Diploma, GED, or equivalent is required
  • 3+ years of experience in administrative support role(s) is required
  • Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must
  • Education beyond high school may count toward experience

Nice to have

  • This position requires a team player with a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, customer-oriented, high-energy environment
  • Demonstrated ability to think quickly, manage multiple priorities and generate solutions when unexpected problems arise
  • Candidates must show strong verbal and written communication skills
  • Excellent customer service and organizational skills, as well administrative coordination experience
  • Candidates must be highly motivated, solution driven, take initiative and work well both independently and in a team approach
  • Must be flexible, energetic, diplomatic and detail oriented

What we offer

  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks
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