CrawlJobs Logo

Program & Content Manager - Instructional Design

United States of America, Waltham Employment contract 95000.00 - 145000.00 USD / Year · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

The Program & Content Manager (Instructional Design) leads the design, development, and management of learning content and training programs that support capability development across internal teams and customers. This role applies instructional design expertise to translate complex clinical, technical, and operational concepts into engaging and effective learning experiences. The position partners closely with Training & Development Managers, subject matter experts, and cross-functional stakeholders to ensure training programs are well-designed, scalable, and aligned with business priorities. This role also supports the governance, quality, and consistency of learning content across training initiatives.

Job Responsibility

  • Designs and develops learning experiences using instructional design methodologies and adult learning principles
  • Translates complex clinical, technical, and operational information into clear, engaging, and practical learning materials
  • Develops training assets including facilitator guides, participant materials, eLearning modules, job aids, and digital learning resources
  • Partners with Training & Development Managers and subject matter experts to support the development of training programs aligned with business priorities
  • Manages learning content projects, ensuring timelines, quality standards, and stakeholder expectations are met
  • Applies blended learning approaches across instructor-led training, virtual learning, and digital learning solutions
  • Supports development and maintenance of role-based curricula and learning pathways
  • Ensures learning content aligns with brand standards, quality expectations, and applicable compliance requirements
  • Coordinates updates and revisions to learning materials to maintain accuracy and relevance
  • Supports the evaluation and continuous improvement of training programs based on learner feedback and performance data
  • Maintains organization and governance of training materials and learning resources across learning platforms and repositories
  • Coordinates and manages the submission of training materials through required compliance and approval processes (e.g. PMRC), ensuring timely review, revisions, and final approval prior to release
  • Serves as a resource for best practices in instructional design and learning development
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations
  • Assist with various projects as assigned by a direct supervisor
  • Other duties as assigned

Requirements

  • 8 – 12 years’ related experience in instructional design, learning and development, or training program development
  • or a Master’s degree with 6 years’ experience
  • or a PhD with 3 years’ experience
  • or equivalent directly related work experience
  • Expertise in adult learning principles and instructional design methodologies
  • Experience developing training content across multiple formats including instructor-led training, virtual learning, and eLearning
  • Strong writing and content development skills with the ability to translate complex concepts into clear learning materials
  • Experience managing training development projects and coordinating with subject matter experts and stakeholders
  • Familiarity with learning technologies such as Learning Management Systems (LMS) and digital learning tools (e.g., Articulate or similar platforms)
  • Strong organizational skills and ability to manage multiple projects simultaneously
  • Ability to work collaboratively with cross-functional teams in a fast-paced environment
  • Experience working in regulated environments and supporting content approval processes (e.g., PMRC where applicable)

Nice to have

Advanced Degree preferred

What we offer

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) with company match
  • paid time off
  • parental leave
  • performance-based bonuses
  • Healthcare
  • Continuing Education
  • Collaborative Environment
  • Additional Perks

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Program & Content Manager - Instructional Design

8 matching positions

Instructional Design Manager

The Instructional Design Manager supports LogicMonitor’s RevLAB mission by creat...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
logicmonitor.com Logo
LogicMonitor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in Instructional Design, Learning Development, or Enablement Content Creation (B2B SaaS preferred)
  • Proven ability to create bilingual (English + Spanish) learning materials — writing, editing, and localizing
  • Proficiency with LMS platforms (Skillibrium, Lessonly, Docebo, etc.) and authoring tools (Articulate 360, Rise, Camtasia, Vyond, Canva, Adobe Suite)
  • Understanding of adult-learning principles, microlearning design, and blended-learning strategies
  • Excellent organizational skills and attention to detail in managing multiple projects and deadlines
Job Responsibility
Job Responsibility
  • Develop interactive, role-specific learning modules for Sales, CS, and Channel teams aligned to RevLAB programs and GTM plays
  • Apply instructional design best practices to craft story-driven, practice-based learning journeys that engage adult learners
  • Partner with Enablement Managers and Subject Matter Experts (SMEs) to convert complex product and sales information into clear, learner-friendly formats
  • Support onboarding, certification, and continuous-learning initiatives through blended digital and in-person experiences
  • Produce video, audio, and microlearning assets that reinforce LM’s GTM programs — RevLAB, Partner RevLAB, and Skillibrium Coaching
  • Use AI tools and authoring software to streamline development and personalize content for different roles
  • Design visually appealing job aids, storyboards, and video scripts for LM leaders, enabling crisp, on-brand communication of GTM initiatives
  • Support the Enablement Content Manager on gamified learning modules, podcasts, and video-based storytelling for LM’s global audiences
  • Create and translate enablement content in English and Spanish, ensuring cultural and contextual relevance for global LM teams and LATAM partners
  • Manage localization of training materials for LM’s partner ecosystem — supporting Channel Enablement and Partner RevLAB programs
Read More
Arrow Right

Learning Designer, Technical Content

At WiseTech Academy, we are redefining professional learning in the global suppl...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
blumeglobal.com Logo
Blume Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Learning Designer, Instructional Designer, or similar role
  • Demonstrated ability to work with complex subject matter (e.g., customs, law, medicine, compliance, or other regulated fields)
  • Strong skills in analyzing, structuring, and simplifying highly technical content without losing accuracy
  • Expertise in developing digital learning experiences using modern authoring tools and Learning Management Systems
  • Experience in applying adult learning principles and instructional design methodologies
  • Exceptional writing and editing skills, with an eye for clarity, accuracy, and learner engagement
  • Ability to collaborate effectively with subject matter experts and multidisciplinary teams
  • Comfort working in a fast-paced environment with shifting priorities
  • A commitment to continuous improvement and innovation in learning design
  • A demonstrated ability to work with and learn alongside emerging Gen AI tools
Job Responsibility
Job Responsibility
  • Help transform dense, technical concepts into engaging and accessible online learning experiences that meet the needs of professionals across the globe
  • Work closely with subject matter experts, technologists, and content specialists to design and deliver world-class training programs
  • Craft learning that does justice to sophisticated and complex material—whether it’s customs regulations, compliance frameworks, or other specialized topics such as medicine or law
  • Challenge yourself, think strategically about instructional design, and create content that is accurate, rigorous, and impactful, all while maintaining an engaging learner experience
Read More
Arrow Right

Senior Program Manager - Customer Education

Join Airtable as a Senior Program Manager, Customer Education, and play a pivota...
Location
Location
United States
Salary
Salary:
133000.00 - 191600.00 USD / Year
airtable.com Logo
Airtable
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in content creation, curriculum development, and instructional design, preferably in the tech industry (SaaS and AI experience strongly preferred)
  • Proven expertise in developing both instructor-led and on-demand e-learning content, with proficiency in e-learning authoring tools, LMS platforms, and multimedia editing software
  • Strong technical proficiency with Airtable and AI-supported processes, including prompt engineering and building educational content for technical audiences
  • Excellent verbal and written communication skills, with the ability to convey complex technical concepts clearly and engage diverse audiences
  • Demonstrated ability to collaborate effectively with cross-functional teams and subject matter experts, and to present to executive stakeholders
  • Highly adaptable, able to thrive in a fast-paced environment and manage multiple projects simultaneously with a bias for action
  • Strong analytical skills, with experience using data to measure and improve program effectiveness and tie outcomes to business impact
  • Creative thinker and innovator, passionate about experimenting with new instructional approaches and technologies to enhance learning experiences
Job Responsibility
Job Responsibility
  • Design and develop engaging educational content on AI, including both tool-agnostic and Airtable-specific topics, for a variety of learning formats (self-paced courses, live trainings, workshops, and more)
  • Lead the end-to-end management and continuous improvement of our cohort-style bootcamp programs, iterating on curriculum and delivery to drive successful AI app deployment
  • Build and maintain a comprehensive catalog of self-paced, on-demand courses and certifications, supporting distinct learning journeys for different user personas
  • Standardize and automate operational workflows for scalable program delivery, including cross-functional collaboration and cohort management
  • Analyze program performance using leading and lagging indicators, and use data-driven insights to optimize educational impact
  • Collaborate closely with subject matter experts, product, and marketing teams to ensure content accuracy and alignment with business goals
  • Experiment with new instructional methods and technologies to create innovative, engaging learning experiences
What we offer
What we offer
  • Benefits
  • Restricted stock units
  • Incentive compensation
  • Fulltime
Read More
Arrow Right

Learning Program Manager

The Learning Program Manager supports Addepar’s global learning and development ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in instructional design, learning technology, or L&D operations
  • Skilled in LMS administration
  • Familiar with tools such as Articulate 360, Rise, or similar authoring platforms
  • Strong communicator with ability to engage learners
  • Organised, detail-oriented, and adaptable with a growth mindset
  • Collaborative and proactive, comfortable working across teams
  • Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment
  • Experience operating in a U.S.-headquartered environment, with the ability to collaborate effectively across time zones, functions, and global teams
Job Responsibility
Job Responsibility
  • Administer and maintain our Learning Management System (LMS), including user support, content uploads, and reporting
  • Design and deliver engaging instructional materials, microlearning, and eLearning experiences
  • Support the evaluation, selection, and implementation of scalable eLearning content solutions
  • Collaborate with team members and program leads to ensure learning content aligns with Addepar’s enterprise L&D strategy
  • Maintain content governance standards in company LMS and Confluence
  • Monitor learner engagement data and recommend enhancements to improve the overall learning experience
What we offer
What we offer
  • Reasonable accommodation for individuals with disabilities
  • Equal opportunity employer promoting diverse ideas, experiences, and backgrounds
  • Global flexible workforce model
  • Fulltime
Read More
Arrow Right

Senior Program Manager

This role involves managing operations and logistics for learning programs, faci...
Location
Location
Canada , Toronto
Salary
Salary:
83000.00 - 125000.00 CAD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in Learning & Development, Program Coordination, HR, or a related field
  • experience facilitating training sessions or group learning (virtual and/or in-person)
  • strong organizational and project management skills
  • excellent written and verbal communication skills
  • ability to work collaboratively with a variety of stakeholders and teams
  • high integrity, empathy, and ability to handle confidential information with care
  • proactive, resourceful, and eager to learn and grow
Job Responsibility
Job Responsibility
  • coordinate and execute logistics for learning programs
  • manage attendance and troubleshoot tech during training sessions
  • design, update, and manage learning content
  • deliver live (virtual and in-person) training sessions
  • track attendance, completion, and engagement metrics
  • work closely with People Business Partners and external vendors
  • identify opportunities to improve processes and recommend new tools
What we offer
What we offer
  • competitive salary
  • comprehensive benefits package
  • flexible work arrangements
  • company equity
  • ESPP (Employee Stock Purchase Program)
  • retirement or pension plan
  • generous paid vacation time
  • paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty
  • paid parental leave
  • Fulltime
Read More
Arrow Right

Graduate Instructional Designer

We are seeking a dedicated and dynamic Graduate Instructional Designer to join o...
Location
Location
Ireland , Limerick
Salary
Salary:
Not provided
amcsgroup.com Logo
AMCS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Educated to a degree level with a business studies, technical communication, eLearning, localisation, or media technology qualification preferred
  • A Master’s degree is a plus
  • Strong understanding of instructional design, adult learning principles, and training methodologies
  • Understanding of accounting or financial reporting an advantage
  • Understanding of SAAS products an advantage
  • Excellent presentation, communication, and interpersonal skills
  • Proficient using Skilljar, Camtasia, Articulate Storyline or Rise, Vyond, and Vimeo or equivalent learning management systems (LMS) and content development tools
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Strong analytical skills with the ability to assess training needs and evaluate program effectiveness
  • Certification in Learning and Development (CPLP, CPTM, or similar) is desirable
Job Responsibility
Job Responsibility
  • Produce effective instructor-led training materials and online courseware on AMCS products
  • Research and translate technical product information into plain English for non-technical users
  • Conduct training needs analysis, produce curriculum plans, apply instructional design principles, and produce training and eLearning content
  • Produce animated videos for conceptual content
  • Record software demonstration videos
  • Produce software simulations and other practice activities for learners
  • Create and edit user guides, instructor manuals, learner handbooks, training presentations, and quick reference guides
  • Document best practices and map process workflows from Subject Matter Expert notes and interviews
  • Deliver onboarding sessions to customers
  • Ensure training materials meet quality assurance standards prior to publication and release
  • Fulltime
Read More
Arrow Right

Graduate Instructional Designer

We are seeking a dedicated and dynamic Graduate Instructional Designer to join o...
Location
Location
Ireland , Limerick
Salary
Salary:
Not provided
amcsgroup.com Logo
AMCS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Educated to a degree level with a business studies, technical communication, eLearning, localisation, or media technology qualification preferred
  • A Master's degree is a plus
  • Strong understanding of instructional design, adult learning principles, and training methodologies
  • Understanding of accounting or financial reporting an advantage
  • Understanding of SAAS products an advantage
  • Excellent presentation, communication, and interpersonal skills
  • Proficient using Skilljar, Camtasia, Articulate Storyline or Rise, Vyond, and Vimeo or equivalent learning management systems (LMS) and content development tools
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Strong analytical skills with the ability to assess training needs and evaluate program effectiveness
  • Certification in Learning and Development (CPLP, CPTM, or similar) is desirable
Job Responsibility
Job Responsibility
  • Produce effective instructor-led training materials and online courseware on AMCS products
  • Research and translate technical product information into plain English for non-technical users
  • Conduct training needs analysis, produce curriculum plans, apply instructional design principles, and produce training and eLearning content
  • Produce animated videos for conceptual content
  • Record software demonstration videos
  • Produce software simulations and other practice activities for learners
  • Create and edit user guides, instructor manuals, learner handbooks, training presentations, and quick reference guides
  • Document best practices and map process workflows from Subject Matter Expert notes and interviews
  • Deliver onboarding sessions to customers
  • Ensure training materials meet quality assurance standards prior to publication and release
  • Fulltime
Read More
Arrow Right

Lead Instructional Designer

The Lead Instructional Designer is a member of the Training & Development group....
Location
Location
United States , Philadelphia
Salary
Salary:
94300.00 - 122256.00 USD / Year
amtrak.com Logo
AMTRAK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Education, Business or related field required (or equivalent combination of training, education and relevant experience may be considered in lieu of a degree)
  • Minimum of 6 years relevant experience required (minimum of 10 years relevant experience in lieu of degree)
  • Must possess a solid background in designing learning programs, for multiple clients, while managing multiple projects
  • The ideal candidate(s) will be able to use their design skills equally well for Instructor Led Training and eLearning to drive significant performance improvement
  • Experience successfully managing multiple projects, estimating, budgeting, and planning
  • Demonstrated ability to communicate effectively with peers, senior leaders, and subject matter experts, and working with diverse teams
  • Advanced level proficiency with Microsoft Office and familiarity using Microsoft Project
  • Skilled in collaborating with teams, presenting ideas, and learning solutions for train-the-trainer
  • High level client interaction and communication skills required. Ability to communicate effectively in person, on the phone, and virtually
  • Prior experience is a technical environment such as railroad, construction, transportation, mechanical, etc.
Job Responsibility
Job Responsibility
  • Follow Amtrak instructional design and multimedia project processes and utilize templates
  • Analysis: Conversations with end-client to determine business outcome needs, Identify key stakeholders and SMEs to develop content, Define expected outcomes and timeframe for completion of project, Determine size, scope, budget and learning strategy needed to fit budget requirements, Determine impact to Amtrak’s 49 CFR 243 Plan: Training, Qualification and Oversight for Safety-Related Railroad Employees
  • Design: Develop learning objectives, Identify and list learning steps required to transfer knowledge or acquire new skills, Identify pre-requirements (e.g. experience/capabilities) for the learning program, Sequence and structure content, and when needed create curricula/curriculum maps, Develop performance tests to show mastery, Design a diverse mix of multimedia deliverables through graphic design, publication design, video and audio production, on-location video recording, animation, and interactive design
  • Develop: Use tools (MS Office, Articulate Storyline, Captivate, or Adobe) to develop training programs using a variety of media tools that combine video, graphics, animation when appropriate, Develop and facilitate access to information and improvement efforts through the use of technology including online, computer-assisted, web-based, distance learning and other advanced technology mediums as appropriate, Develop learning support materials such as eLearning programs, facilitator/participant guides and job aids
  • Implement: Host Train the Trainer sessions and walk–through with SMEs/client for new training programs or training technology, Archive old training materials following proper procedure, Update Amtrak’s 49 CFR 243 Plan, Communicate project completion to relevant stakeholders
  • Evaluation: As appropriate design and develop Kirkpatrick’s levels 1, 2, 3 and 4 evaluation tools, Facilitate measurement and the effectiveness of training modalities and materials, Provide guidelines on use of measurements and learning material maintenance
What we offer
What we offer
  • health, dental, and vision plans
  • health savings accounts
  • wellness programs
  • flexible spending accounts
  • 401K retirement plan with employer match
  • life insurance
  • short and long term disability insurance
  • paid time off
  • back-up care
  • adoption assistance
  • Fulltime
Read More
Arrow Right