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The Program & Content Manager (Instructional Design) leads the design, development, and management of learning content and training programs that support capability development across internal teams and customers. This role applies instructional design expertise to translate complex clinical, technical, and operational concepts into engaging and effective learning experiences. The position partners closely with Training & Development Managers, subject matter experts, and cross-functional stakeholders to ensure training programs are well-designed, scalable, and aligned with business priorities. This role also supports the governance, quality, and consistency of learning content across training initiatives.
Job Responsibility
Designs and develops learning experiences using instructional design methodologies and adult learning principles
Translates complex clinical, technical, and operational information into clear, engaging, and practical learning materials
Develops training assets including facilitator guides, participant materials, eLearning modules, job aids, and digital learning resources
Partners with Training & Development Managers and subject matter experts to support the development of training programs aligned with business priorities
Manages learning content projects, ensuring timelines, quality standards, and stakeholder expectations are met
Applies blended learning approaches across instructor-led training, virtual learning, and digital learning solutions
Supports development and maintenance of role-based curricula and learning pathways
Ensures learning content aligns with brand standards, quality expectations, and applicable compliance requirements
Coordinates updates and revisions to learning materials to maintain accuracy and relevance
Supports the evaluation and continuous improvement of training programs based on learner feedback and performance data
Maintains organization and governance of training materials and learning resources across learning platforms and repositories
Coordinates and manages the submission of training materials through required compliance and approval processes (e.g. PMRC), ensuring timely review, revisions, and final approval prior to release
Serves as a resource for best practices in instructional design and learning development
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations
Assist with various projects as assigned by a direct supervisor
Other duties as assigned
Requirements
8 – 12 years’ related experience in instructional design, learning and development, or training program development
or a Master’s degree with 6 years’ experience
or a PhD with 3 years’ experience
or equivalent directly related work experience
Expertise in adult learning principles and instructional design methodologies
Experience developing training content across multiple formats including instructor-led training, virtual learning, and eLearning
Strong writing and content development skills with the ability to translate complex concepts into clear learning materials
Experience managing training development projects and coordinating with subject matter experts and stakeholders
Familiarity with learning technologies such as Learning Management Systems (LMS) and digital learning tools (e.g., Articulate or similar platforms)
Strong organizational skills and ability to manage multiple projects simultaneously
Ability to work collaboratively with cross-functional teams in a fast-paced environment
Experience working in regulated environments and supporting content approval processes (e.g., PMRC where applicable)