This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a detail-oriented Program Assistant to join our team in Taunton, Massachusetts. In this Contract to permanent position, you will play a crucial part in supporting administrative operations, ensuring smooth scheduling, and maintaining accurate records. The ideal candidate will thrive in a dynamic environment and possess strong organizational skills.
Job Responsibility:
Manage billing tasks and liaise with relevant organizations to ensure timely and accurate processing
Handle front desk duties, including greeting visitors and managing inquiries
Coordinate weekly scheduling with clinicians to optimize workflow and client appointments
Maintain and organize medical records, ensuring compliance with protocols and privacy regulations
Process insurance verifications, specifically for Mass Medicaid and Department of Mental Health cases
Assist with learning and adapting to new systems as part of ongoing operational improvements
Answer inbound calls professionally and provide accurate information to inquiries
Perform data entry tasks to update and manage administrative records
Support general administrative office duties to maintain efficiency and organization
Requirements:
Proven experience in administrative support or as an assistant in a similar role
Familiarity with front desk operations, including receptionist duties
Strong attention to detail and ability to manage multiple tasks with accuracy
Knowledge of medical insurance verification processes, especially Mass Medicaid
Excellent communication skills to interact with clients, clinicians, and external organizations
Proficiency in scheduling and managing appointments efficiently
Ability to adapt to and learn new systems and procedures
Strong organizational skills and the ability to work independently while maintaining deadlines
What we offer:
Medical, vision, dental, and life and disability insurance