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We are looking for a skilled and organized Program Assistant to provide comprehensive administrative and program support within the Affordable Housing Programs department in Baltimore, Maryland. In this role, you will focus on ensuring efficient office operations, managing schedules, assisting with program processes, and delivering excellent customer service to stakeholders. This is a long-term contract position requiring a detail-oriented individual committed to supporting housing initiatives and maintaining compliance with Fair Housing Act standards.
Job Responsibility:
Deliver administrative support to program operations, including scheduling meetings and managing calendars
Coordinate travel arrangements and logistics for program staff and leadership
Prepare accurate and thorough correspondence, memos, agendas, and other essential documentation
Maintain organized electronic and physical filing systems to ensure compliance with records retention policies
Assist in processing applications and managing documentation for housing initiatives
Track work orders, case files, invoices, and unit status updates for program efficiency
Respond promptly and courteously to inquiries from residents, property owners, and partner agencies
Compile reports, spreadsheets, and program metrics to support data-driven decision-making
Facilitate community engagement activities and coordinate meeting spaces and presentations
Support procurement and contract administration processes as required
Requirements:
Proven experience in administrative or office support roles, preferably within government or housing agencies
Skilled in calendar management and scheduling appointments
Expertise in coordinating travel arrangements, including transportation and accommodations
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Strong organizational abilities with a focus on detail and deadline management
Excellent written and verbal communication skills
Ability to handle confidential information with discretion and professionalism
Familiarity with affordable housing programs or human services is highly preferred
What we offer:
medical, vision, dental, and life and disability insurance