CrawlJobs Logo

Program and Business Operations Lead

airbnb.com Logo

Airbnb

Location Icon

Location:
United States , San Francisco or Los Angeles

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

164000.00 - 204000.00 USD / Year

Job Description:

The role is a Business Operations Lead for the US West team within the Global Markets Team, part of the Chief Business Officer organization. The team ensures Airbnb is locally relevant and serves the needs of global hosts and guests, helping regions plan and execute growth strategies.

Job Responsibility:

  • Align all functions to achieve objectives set with the Director, US West
  • Drive regular business operation meetings and initiate meaningful conversations
  • Lead weekly meetings with cross-functional project teams
  • Analyze macro and micro trends
  • Present analysis, insights, and actionable plans to leadership
  • Support the Director and senior leaders on key strategic projects
  • Lead and implement ad-hoc operational and strategic projects
  • Own the conception, execution, and measurement of cross-functional initiatives end-to-end

Requirements:

  • Minimum of 10+ years of work experience
  • Combined exposure to data-modeling, analytics, and project management in a dynamic entrepreneurial environment
  • World class written and verbal communication skills
  • Ability to present at all levels of an organization
  • Proven track record of influencing and rallying diverse cross-functional stakeholders
  • Ability to use both qualitative and quantitative insights
  • Ability to dive into details and zoom out to contextualize within broader company strategy
  • Ability to multi-task and prioritize work
  • Impeccable organizational skills and attention to detail
  • Ability to document processes & decisions
  • Experience implementing and scaling initiatives across globally dispersed teams
  • Experience working cross-functionally with multiple departments
  • Hands-on approach
  • Comfort with manipulating large datasets in excel
  • SQL proficiency strongly preferred
What we offer:
  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Program and Business Operations Lead

Business Operations and Strategic Programs Manager

The role of a Business Operations and Strategic Programs Manager is highly speci...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience leading business operations and programs
  • Advanced university degree (e.g. MBA) or demonstrable equivalent
  • People leadership experience
Job Responsibility
Job Responsibility
  • Leads highly complex strategic, organisational, and operational initiatives
  • Provides strong leadership, develops and sets organisation goals, and acts as a change agent and leader
  • Ensures the right tools and programs are in place to support team efforts
  • Manages and collaborates with global, virtual and cross-functional teams
  • Creates quarterly business reports and insights for HPE CEO, executives and sales, and HPE Alliance Partners
  • Secures MDF by creating agreements with Alliance Partners
  • Leads the Executive Sponsor Program funnel health, engagement, awareness and communications, and governance
  • Supports, enables, and recognises Discussion Leaders
  • Drives cross-functional collaboration
  • Manages and fosters relationships with key internal and external stakeholders
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Sr. Operations Program Manager

The Operations Program Manager will spearhead strategic initiatives and special ...
Location
Location
United States , Nashville
Salary
Salary:
73000.00 - 91000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in program management, operations, business strategy, or related fields
  • Proven track record of managing and delivering complex, cross-functional projects in a fast-paced environment
  • Exceptional communication and relationship-building skills, with experience influencing senior leadership
  • Strong analytical and problem-solving skills, with the ability to identify and implement effective solutions
  • Experience in designing and optimizing business processes, with a keen attention to detail and organizational skills
  • Ability to juggle multiple priorities and manage time effectively to meet deadlines
Job Responsibility
Job Responsibility
  • Lead and execute complex, high-visibility projects within the operations team, ensuring timely delivery and high-quality outcomes
  • Collaborate with product, engineering, and other stakeholders to develop and implement strategic initiatives that enhance operational performance
  • Analyze current operational processes, identifying opportunities for improvement and implementing solutions that drive efficiency and scalability
  • Assist with continuous training initiatives across newly launched projects
  • Develop strong relationships across teams, facilitating effective communication and collaboration to support project success
  • Design and implement scalable and repeatable operational processes, aligning them with company goals and growth strategies
  • Serve as a liaison between operations teams, ensuring alignment and synergy in reaching organizational objectives
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation, and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend
  • In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
  • A relocation stipend may be available for those willing to relocate to a Checkr hub location
  • Fulltime
Read More
Arrow Right

Senior Principal, Central Strategy and Business Operations

Atlassian is seeking a Senior Principal in Strategy and Business Operations who ...
Location
Location
United States , San Francisco
Salary
Salary:
170200.00 - 273400.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years experience in high growth Software / tech industry in biz ops and/or consulting, investment banking roles
  • A deep understanding of Enterprise Software business models - both Sales-driven (eg have an understanding of sales strategies, quotas, territories, HC planning, pipeline generation) and Product-Led-Growth (e.g. funnel dynamics)
  • Strong analytical skills - ability to analyze data, derive key insights and diagnose business issues
  • Ability to think strategically, but also have exceptional attention to detail to drive program management and execution of strategy
  • Ability to think big picture with a cross-portfolio perspective while connecting the dots in a multi-product environment
  • Strong executive presence - excellent verbal & written communications skills
  • A sense of ownership and a desire to run independently
  • Strong proficiency with Excel and business modeling
Job Responsibility
Job Responsibility
  • Drive strategic and data-driven decision-making and help inform business decisions through analysis, research and insights
  • Drive special strategic projects focused on high priority business problems, identify actionable insights, deliver strategic recommendations and analyses, to influence and drive consensus across functional leaders
  • Monitor and deeply understand business performance in a multi-product environment and diagnose the root cause of problems when they occur
  • Lead and manage key operational processes to crystallize long range planning and company strategy into short and medium term plans and measure the plan outcomes
  • Own and drive weekly, monthly and quarterly business reviews against the full P&L which clearly inform executive team of progress against operational plan and health of key drivers of the business
  • Collaborate closely with product, sales, marketing, data science and finance teams
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior Data Operations Change Lead

The Senior Data Operations Change Lead role is part of Fund Operations Change – ...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in program management on portfolio level, and/or significant client change and client strategic programs, preferably within Fund Operations/Investor Services space
  • 10+ years of people management experience as manager of other or manager of managers
  • Data program knowledge to support operations – governance, quality, lineage, normalization, hygiene
  • Track record of delivering efficiency within Change/Project organizations and org structures creation/design
  • Stakeholders management skills, ability to build long-term relationships, including exposure to clients
  • Continuous improvement and transformation-related skillset with proven track record of the same
  • Excellent communication skills (oral & written), executive presence
Job Responsibility
Job Responsibility
  • Day-to-day leadership, management & support of Funds Internal Change area, ensuring e.g., all required deliverables are fulfilled timely and to the highest quality, all aspects of employee's lifecycle are performed to the appropriate standard including goal setting in alignment with wider Change organization and performance reviews
  • Responsible for the day to day management of executing to milestones and budget on multiple complex projects and programs using AGILE methodology - acting as Product Owner
  • adoption of Citi Data Global Policy and regulatory commitments delivery
  • Deliver Data related changes for Funds Services across all business lines impacting multiple down and upstream systems. In some cases, it is building new platform/capability from scratch to deliver significant operational efficiencies
  • Continual review of Internal Transformation processes with stakeholders to identify and execute tactical and strategic service and efficiency improvements
  • Capacity management and dynamic prioritization of resources
  • Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
  • Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies
What we offer
What we offer
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Product Operations Lead

Lead large-scale, high-impact, cross-functional R&D product launches. Champion t...
Location
Location
United States
Salary
Salary:
118000.00 - 185000.00 USD / Year
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years product operations, program management, or similar relevant experience
  • 5+ years of successfully implementing and managing SaaS product development programs
  • Solid technical foundation with ability to understand and digest new technical concepts and technologies quickly
  • Experience in practicing Agile, with the ability to adjust effectively based on current needs and team dynamics
  • Strong business process mapping experience
  • ability to quickly diagram “as-is” and “to-be” processes
  • Strong experience with program management tools
  • Strong influencing and negotiating skills at all levels
  • Comfortable adjusting between the need to be tactical vs. strategic
  • Expert in navigating through, and working with ambiguity by bringing structure to large/complex problems
Job Responsibility
Job Responsibility
  • Drive a portfolio of high-priority R&D product launches, including the creation and management of detailed plans and artifacts
  • Lead strategic and tactical weekly cross-functional forums across Product, Engineering, Design, Go-to Market, Risk, Legal, Finance, and other key stakeholders
  • Develop strong partnerships with cross-functional teams to drive progress, facilitate collaboration, and remove obstacles
  • Identify program risks and establish escalation process for facilitating “Return to Green” plan for launches that are off-track
  • Flex technical expertise and emotional intelligence to align discussions to business outcomes
  • influence strategy and trade-off decisions to optimize impact and time-to-market
  • Champion a metrics-driven approach to review Alpha & Best test data to inform subsequent phases of launch
  • Facilitate development of product health metrics and a Business As Usual (BAU) Operating Model as products transition from launch state to BAU/sustaining state
  • Coordinate, design, and implement improvements to the company-wide Product Lifecycle process
  • Map existing R&D business processes, i.e. “as-is” processes, and identify gaps that should be addressed in “to-be” process diagrams
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • reasonable accommodation for individuals with disabilities
  • Fulltime
Read More
Arrow Right

Regulatory Operations Lead

The Cities team leads the work necessary to implement the regulatory products an...
Location
Location
Salary
Salary:
Not provided
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive experience in regulatory operations, product, legal/policy compliance, program management, or related regulated industries in dynamic environments
  • Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment
  • Experience building scalable technical solutions and processes to mitigate regulatory risks
  • Experience with datasets in SQL and dashboard/BI tools
  • Experience designing and operationalizing cross-functional regulatory workflows
  • Exceptional communication skills, with the ability to articulate complex regulatory information for varied audiences
  • Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management
  • Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives
Job Responsibility
Job Responsibility
  • Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions
  • Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation
  • Lead end-to-end execution of complex regulatory products and programs
  • Translate emerging regulatory trends into actionable business strategies for senior leadership using data
  • Partner with cross-functional technical partners to design systems and tooling that enable proactive, automated compliance solutions
  • Identify and lead resolution of regulatory risks or incidents
  • Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks
  • Oversee and continuously update product assurance initiatives with a global perspective
  • Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness
Read More
Arrow Right

Business Operations

Responsible for planning, scheduling and coordinating demand/supply management, ...
Location
Location
United States , Aguadilla
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First level university degree or equivalent experience
  • 4-6 years of experience in a supply chain function
  • Broker's license and/or 4-6 years of experience in a customs/global trade function
  • Strong understanding of supply chain processes (plan, source, make deliver)
  • Very strong analytical and data modeling skills
  • Very Strong communication and influencing skills
  • mastery in English and local language
  • Proven relationship management skills
  • Strong knowledge of Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling
  • Strong project management skills to lead cross-functional teams
Job Responsibility
Job Responsibility
  • Manages a broad range of moderately complex supply chain processes
  • Identifies opportunities for process improvement and develops recommendations
  • Independently executes the demand and supply matching activities
  • Drives backlog management
  • Gathers demand data and delivers demand signals to the supply base
  • Coordinates or leads regional and global business unit planning teams
  • Reviews performance metrics and identifies opportunities for improvement
  • Contributes to priority projects with complex analyses
  • Communicates requirements and guidelines to planning teams
  • Mentors junior-level staff
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Principal Operations Program Manager

We are looking for a highly organized and strategic Program Manager who will par...
Location
Location
United States , San Francisco; Austin; New York; Seattle
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in program management, business operations, or strategy roles, preferably at a senior level within a global organization
  • Proven track record of partnering with senior executives to drive strategic initiatives and operational improvements
  • Strong leadership capabilities, with experience coaching and influencing senior stakeholders on content, communications, and decision-making
  • Expertise in establishing operational cadences and processes, with the ability to drive continuous improvement
  • Experience leading complex, cross-functional projects from inception through execution
  • Strategic thinker with exceptional problem-solving and decision-making skills
  • Strong leadership presence and ability to manage and influence senior executives
  • Ability to diagnose organizational challenges and implement effective, scalable solutions
  • Excellent facilitation skills for leading brainstorming and strategy sessions
  • Strong project management skills, with a demonstrated ability to manage complex and high-impact projects
Job Responsibility
Job Responsibility
  • Lead and continuously improve monthly and quarterly business reviews, coaching leaders on content and presentation
  • Partner with communications leads to drive global communications, fostering team engagement and cascading key information
  • Diagnose pain points and implement solutions to improve team effectiveness, decision-making, and access to information
  • Establish and manage key operational processes, such as leadership meetings and retrospectives, while continuously seeking improvements
  • Keep leadership informed on projects or programs that may impact the business, providing proactive insights and updates
  • Ensure leadership is prepared for program deadlines by coordinating necessary resources, information, and deliverables
  • Facilitate brainstorming sessions with functional leaders, guiding strategy development and crafting actionable plans
  • Lead or advise on complex strategic or operational projects, driving them from ideation to completion as needed
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Equity
  • Bonuses
  • Commissions
  • Fulltime
Read More
Arrow Right