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Prognosis SME (Application & Infrastructure Monitoring)

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NTT DATA

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Senior Consultant role focuses on leading the upgrade of Prognosis, requiring strong expertise in application monitoring and infrastructure management. Candidates should have hands-on experience with Prognosis, particularly versions 11.9 and 12.3, and possess skills in performance analysis and ITIL processes. Collaboration with various teams and technical guidance are key aspects of the role.

Job Responsibility:

  • Upgrade of Prognosis from version 11.9 to 12.3
  • Act as the primary SME for Prognosis across projects and operations
  • Design and implement end-to-end monitoring solutions using Prognosis
  • Configure dashboards, alerts, KPIs, thresholds, and reports aligned with business SLAs
  • Perform root cause analysis for performance, availability, and capacity issues
  • Integrate Prognosis with other monitoring, logging, and ITSM tools
  • Lead performance tuning and optimization initiatives
  • Provide technical guidance, mentoring, and knowledge transfer to teams
  • Support production incidents and problem management activities
  • Collaborate with application, infrastructure, network, and database teams
  • Create and maintain documentation, SOPs, and best practices
  • Participate in client discussions, solution design workshops, and architecture reviews

Requirements:

  • Strong hands-on experience with Prognosis (APM / Infrastructure Monitoring)
  • Experience with prognosis version 11.9 and 12.3
  • Expertise in windows administration
  • Expertise in performance analysis, capacity planning, and RCA
  • Knowledge of ITIL processes (Incident, Problem, Change)
  • Experience in enterprise or large-scale environments

Additional Information:

Job Posted:
January 24, 2026

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