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Profit Protection Manager

United States, Miami · Job Posted May 16, 2026
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Job Description

We’re looking for a Profit Protection Manager (US) to become the first point of contact for all US-based Profit Protection and Asset Protection activity, helping us reduce stock loss, improve stock integrity and strengthen performance across our onboard retail business. This is a role for someone who wants to make a visible impact. You’ll partner with onboard teams, Area Managers and key stakeholders to improve stock accuracy, reduce shrink and drive on-shelf availability - helping strengthen stock integrity and improve operational consistency across our onboard retail business.

Job Responsibility

  • First point of contact for all US-based Profit Protection and Asset Protection activity
  • Reduce stock loss, improve stock integrity and strengthen performance across onboard retail business
  • Partner with onboard teams, Area Managers and key stakeholders to improve stock accuracy, reduce shrink and drive on-shelf availability
  • Strengthen stock integrity and improve operational consistency across onboard retail business
  • Line management responsibility for a sea-based Profit Protection Specialist
  • Coach and develop others
  • Travel approximately 30% across US and internationally including onboard ship visits

Requirements

  • Strong understanding of inventory management and stock control
  • Ability to analyze data, identify trends and drive action
  • Naturally inquisitive, tenacious and a true starter-finisher
  • Strong stakeholder management
  • Confidence to influence and challenge
  • Experience conducting investigations would be beneficial
  • Exposure to Wicklander-Zulawski (WZ) or equivalent investigative interviewing techniques would be advantageous
  • Confidence interpreting data and using Excel to analyze trends, including tools such as pivot tables

Nice to have

  • Experience conducting investigations
  • Exposure to Wicklander-Zulawski (WZ) or equivalent investigative interviewing techniques

What we offer

  • Annual company bonus
  • 401(k) with company match up to 6%
  • 90% employer contribution to medical cover through Florida Blue
  • 100% employer-paid dental and vision cover
  • 21 days of Paid Time Off (PTO) plus US public holidays and option to purchase up to 5 additional days per year
  • Life assurance at 4x salary

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