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We’re looking for a Profit Protection Manager (US) to become the first point of contact for all US-based Profit Protection and Asset Protection activity, helping us reduce stock loss, improve stock integrity and strengthen performance across our onboard retail business. This is a role for someone who wants to make a visible impact. You’ll partner with onboard teams, Area Managers and key stakeholders to improve stock accuracy, reduce shrink and drive on-shelf availability - helping strengthen stock integrity and improve operational consistency across our onboard retail business.
Job Responsibility:
First point of contact for all US-based Profit Protection and Asset Protection activity
Reduce stock loss, improve stock integrity and strengthen performance across onboard retail business
Partner with onboard teams, Area Managers and key stakeholders to improve stock accuracy, reduce shrink and drive on-shelf availability
Strengthen stock integrity and improve operational consistency across onboard retail business
Line management responsibility for a sea-based Profit Protection Specialist
Coach and develop others
Travel approximately 30% across US and internationally including onboard ship visits
Requirements:
Strong understanding of inventory management and stock control
Ability to analyze data, identify trends and drive action
Naturally inquisitive, tenacious and a true starter-finisher
Strong stakeholder management
Confidence to influence and challenge
Experience conducting investigations would be beneficial
Exposure to Wicklander-Zulawski (WZ) or equivalent investigative interviewing techniques would be advantageous
Confidence interpreting data and using Excel to analyze trends, including tools such as pivot tables
Nice to have:
Experience conducting investigations
Exposure to Wicklander-Zulawski (WZ) or equivalent investigative interviewing techniques
What we offer:
Annual company bonus
401(k) with company match up to 6%
90% employer contribution to medical cover through Florida Blue
100% employer-paid dental and vision cover
21 days of Paid Time Off (PTO) plus US public holidays and option to purchase up to 5 additional days per year