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As a Professional Services Veterinarian (PSV) at Antech Diagnostics you will play a vital role in providing expert veterinary support and guidance to our customers and to your colleagues. You will serve as a trusted resource for both internal and external stakeholders, ensuring the highest standards of animal health and diagnostics quality. This role demands a strong background in veterinary medicine, exceptional communication skills, and a commitment to advancing animal health. You will cover Colorado, Phoenix, Arizona, Washington DC, and Durham, North Carolina and potentially surrounding areas of these places.
Job Responsibility:
Supporting sales representatives in their assigned regions meet the goals set by their respective managers.
Being an expert consultant to sales professionals, veterinarians in practice
and veterinary technicians.
Creating and delivering continuing education (CE) to improve customer experience.
Supporting Training and Development of Sales Professionals on veterinary diagnostics.
Relaying insights from the field ('voice of customer') to the relevant product managers.
A new PSV must quickly become knowledgeable in veterinary diagnostics
The PSV is the first-line technical consultant for their regions' sales professionals.
The PSV must know when and who to ask for additional information and ensure that representations they make are supported by research.
The PSV must be able to identify and surface clinical studies that need to be conducted to support growth in the market.
A PSV is expected to be proficient teaching learners, including veterinarians, veterinary technicians, and sales professionals.
A PSV must be able to elevate medical knowledge through formal and informal training opportunities.
A PSV must have a sales aptitude, with a desire to acquire new business for their region and increase utilization in the existing customers.
A PSV must be sensitive to the unfulfilled medical needs of our customers and be able to accurately represent those to the relevant Antech product managers.
As well as clinical acumen, the successful PSV will apply commercial considerations to prioritize their activities.
A successful PSV will have a service mindset, aiming to create customer value, loyalty, and trust.
Providing CE including, but not limited to, small group presentations, webinars, and conference presentations.
Participating in regional business meetings.
Providing medical and technical advice on in-house diagnostics, reference laboratory diagnostics, and diagnostic imaging.
Provide support to Antech sales training and marketing departments, creating written materials, presentations and conducting training sessions as appropriate.
Requirements:
Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent
At least two years' experience in clinical practice. Past clinical work with companion animals (dogs, cats, and/or horses) highly desired.
Strong verbal and written communication skills
Strong diplomacy and adaptability attributes
Must possess strong logic and reasoning skills
Must have the ability to plan for, prioritize and execute multiple recurring and ad hoc tasks
Strong analytical skills with extreme attention to detail
Must have the ability to work well under time constraints
Must have the ability to take own initiative and work independently.
Must be able to communicate effectively and tactfully with all levels of personnel, in person, in web-meetings, and on the phone
Must have flexible and adaptable attitude to cope with fast changing and complex environment
Ability to execute strategies in a complex, multi-faceted environment.
Works on problems of diverse scope
Must be able to maintain confidentiality and use confidential information appropriately
Must be able to organize and schedule work effectively and effectively adapt to changing priorities
Proficiency with Microsoft Office Products including Outlook, Word, Excel, PowerPoint and strong typing ability