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The Professional Services - Sr. Solutions Engineer (SE) for Embedded Systems is a hands-on, customer-facing technical expert responsible for enabling mission-critical programs built on Wind River VxWorks, Wind River Helix Virtualization Platform, and other advanced embedded technologies. You will operate at the intersection of systems engineering, integration, and technical consulting — guiding customers from early architecture through deployment. In this role, you will serve as a trusted advisor, technical evangelist, and embedded systems SME who can work independently on-site with customers, diagnose complex issues, and drive successful outcomes without relying on home-office support. This is a high-impact position supporting aerospace, defense, intelligence, and other national security programs. In this senior-level role, you will take ownership of complex projects and act as a technical lead for customer engagements.
Job Responsibility:
Customer Engagement: Serve as the primary technical point of contact for customers, driving requirements gathering, architectural design, and solution delivery
Advanced Troubleshooting: Diagnose and resolve sophisticated technical issues in Linux or VxWorks-based systems, providing expert guidance to customers and internal teams
Software Development: Design, implement, and integrate advanced software components and frameworks for embedded systems
Mentorship: Provide technical leadership and mentoring to junior engineers, fostering a culture of excellence and continuous learning
Security and Maintenance: Proactively monitor and address security vulnerabilities, ensuring compliance with industry standards
Collaboration: Work closely with field engineers, premium support teams, and R&D teams to deliver seamless solutions
Defect Management: Prioritize and address defect resolutions for internal and customer-reported issues
Open-Source Contributions: Represent the organization in open-source communities, driving innovation and contributing to key projects
System Optimization: Optimize real-time system performance, leveraging in-depth knowledge of Real Time Operating System (RTOS) principles and embedded architectures
Travel within the U.S. will be required. Extended stay at customer site(s) may be required
Requirements:
Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Electrical Engineering, or related technical field
5 minimum with10 years preferred of professional experience with embedded systems, RTOS development, or low-level systems programming
Advanced expertise in real-time operating systems, including debugging, performance tuning, and application development
Proficiency in C and C++ programming with familiarity in Python and Rust preferred
Experience with one or more RTOS platforms (VxWorks ideal
Linux acceptable)
Prior experience supporting customers as a field engineer, systems engineer, solutions engineer, or consultant
Strong knowledge of operating system concepts (scheduling, memory management, IPC, etc.) and embedded processor architectures (ARM, PPC, MIPS, x86, RISC-V)
Proven experience with tools like Git, JIRA, and other software lifecycle management tools
Strong understanding of security practices in embedded systems and vulnerability management
Excellent English communication skills
Strong debugging skills using industry tools (JTAG, logic analyzers, trace systems)
Ability to travel and support on-site work independently
U.S. citizenship required, active security clearance preferred