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Professional Services Solution Architect

India, Bangalore · Job Posted March 21, 2026
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Job Description

Principal Presales Solution Architect – Aruba High Touch Services. This is a senior presales role responsible for supporting Aruba sales teams in driving professional services growth through both SKU-based services attach and custom services solutioning, aligned to the Aruba networking portfolio including campus switching, wireless, SD-WAN, network management, and security. The role plays a critical function in ensuring the correct positioning, selection, and commercial structuring of Aruba services to support successful customer outcomes and accelerate services adoption.

Job Responsibility

  • Work closely with Aruba sales teams to drive services attach to product opportunities, ensuring High Touch Services are positioned as a standard component of the overall solution
  • Provide guidance to sales teams on the selection of the appropriate services SKUs, ensuring alignment to customer requirements, deployment scope, and desired outcomes
  • Actively support pipeline development by identifying services opportunities and increasing services attach rates across Aruba deals
  • Educate and enable sales teams on Aruba services portfolio offerings, packaging, pricing structures, and current promotions, ensuring they are confident in positioning services to customers
  • Support the development of services proposals based on standard SKU-based offerings, including scope clarification and effort validation
  • Develop custom Statements of Work for more complex or non-standard engagements, including scope definition, deliverables, assumptions, dependencies, and project activities
  • Build Work Breakdown Structures, effort estimates, and associated cost models for custom services engagements
  • Contribute to RFIs and RFPs, ensuring services components are accurate and competitive
  • Prepare services proposals and supporting documentation for customer opportunities
  • Position Aruba High Touch Services to support successful implementation, optimisation, and ongoing adoption of Aruba technologies
  • Work closely with delivery teams to ensure proposed services are aligned with delivery capability and standards
  • Maintain strong working relationships with Aruba sales, presales, and services delivery teams to support consistent services growth

Requirements

  • Typically requires 12-15 years of related experience
  • Bachelors or MS degree in Computer Science or Computer/Electrical Engineering
  • Proven experience in a Presales Solution Architect, services solutioning, or consulting role, preferably at a senior or principal level
  • Demonstrated experience supporting professional services sales, including SKU-based services and custom Statements of Work
  • Strong technical knowledge of Aruba networking technologies, including: Aruba CX switching, Aruba wireless solutions, Aruba Central, Aruba SD-WAN (EdgeConnect), Aruba ClearPass
  • Aruba certification at Associate level minimum, with Professional level or higher strongly preferred (ACSA, ACSP, ACMP, ACCP, or equivalent)
  • Experience developing Statements of Work, effort estimates, and services cost models
  • Strong commercial awareness and understanding of services packaging and positioning
  • Ability to work effectively with remote teams in a global presales and delivery environment
  • Strong communication and organisational skills
  • Detail-oriented and able to support multiple concurrent opportunities

What we offer

  • Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Personal & Professional Development: specific programs catered to helping you reach any career goals
  • Unconditional Inclusion: unconditionally inclusive in the way we work and celebrate individual uniqueness

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